Customer Care Associate I Remote In California Jobs in Missouri

5+ years of Customer Success experience in education/higher education or community-based organizations

2+ years of experience managing and developing a team of Customer Success Managers

Account Management & Customer Success Strategy

Monitor regional customer sentiment, proactively working with teams to manage risk.

Ability to manage and solve complex problems, deal with critical situations in an effective manner.

Bachelor's degree in Business Administration, Marketing, Education, Social Work or a related field