Customer Care Advisor Specialist Jobs

Partner with our UK Customer Service colleagues to ensure delivering a consistent brand experience across all websites

Provide product information and offer order assistance to help the e-commerce department achieve sales goals

Provide strategic recommendations to improve the overall customer experience

The ideal candidate will have significant experience in customer service or related role

Knowledge of Netsuite, Zendesk, and Sprinklr systems a plus!

Customer-centric, resilient, and passionate about service and systems and fixated on improving the customer experience

Manage and deliver special projects assigned by leadership for the benefit of the Customer Support teams.

General knowledge and experience in the Oil and Gas and/or Agribusiness industry or in the business intelligence domain is preferred.

Strong analytical skills and technical support experience with ability to respond to tight deadlines demonstrating attention to detail.

Develop deep technical and/or strategic advisory skills in an organization that is very supportive of personal development.

2+ years of experience working in a customer-facing role and managing client relationships.

Possess exceptional listening, written and oral communication skills to facilitate communication and interaction with all staff levels and customers.