Customer Account Coordinator Jobs in New Jersey , Employment

Are you looking for an exciting opportunity to join a growing team as a Customer Account Coordinator? We are looking for a motivated individual who is passionate about customer service and has the ability to build strong relationships with our clients. If you are a self-starter with excellent communication and organizational skills, then this is the job for you!

Overview A Customer Account Coordinator is responsible for managing customer accounts and providing excellent customer service. They are the main point of contact for customers and are responsible for ensuring customer satisfaction. They must be able to handle customer inquiries, resolve customer issues, and maintain customer accounts. Detailed Job Description The Customer Account Coordinator is responsible for managing customer accounts, providing excellent customer service, and resolving customer issues. They must be able to handle customer inquiries, provide accurate information, and maintain customer accounts. They must be able to build relationships with customers and ensure customer satisfaction. They must also be able to identify customer needs and provide solutions. Job Skills Required

• Excellent customer service skills

• Strong communication and interpersonal skills

• Ability to build relationships with customers

• Ability to identify customer needs and provide solutions

• Ability to handle customer inquiries and resolve customer issues

• Knowledge of customer account management

• Knowledge of customer service principles and practices

Job Qualifications

• Bachelor’s degree in Business Administration or related field

• At least two years of customer service experience

• Knowledge of customer service principles and practices

• Knowledge of customer account management

• Excellent communication and interpersonal skills

• Ability to build relationships with customers

• Ability to identify customer needs and provide solutions

Job Knowledge

• Knowledge of customer service principles and practices

• Knowledge of customer account management

• Knowledge of customer relationship management

• Knowledge of customer service software

Job Experience

• At least two years of customer service experience

• Experience in customer account management

• Experience in customer relationship management

• Experience in customer service software

Job Responsibilities

• Manage customer accounts and provide excellent customer service

• Handle customer inquiries and resolve customer issues

• Identify customer needs and provide solutions

• Build relationships with customers and ensure customer satisfaction

• Maintain customer accounts and provide accurate information

• Monitor customer feedback and provide timely responses

• Follow up with customers to ensure satisfaction