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CSR Dispatcher Jobs in Pennsylvania

Csr Jobs
By Stoic Management Group At York, PA, United States
A driven mindset with impeccable time management skills and a superior work ethic
Attend regular product training sessions with other CSR team-mates and upper-level management
Engage in communication with customers directly, be an expert on all product knowledge, and educate them on their desired product inquiry
Communicate the features and benefits of specific products/services based on individualized needs
1-2 years of experience in a customer service or sales role is highly recommended
Excellent communication skills, both verbal and nonverbal
Dispatcher Jobs
By Falzone Towing Service At , Wilkes-Barre, 18702, Pa

Falzone Towing Service a leader in the towing industry has a position open for a Towing Dispatcher. Exceptional customer service required. Answer a high volume of calls. Schedule and coordinate ...

Dispatcher Jobs
By Stella-Jones Corporation At , Plymouth Meeting, 19462, Pa
Experience: 2-4 years of relevant transportation and dispatching experience.
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Comprehensive total benefits package with 3 medical plans to choose from
Ensure freight accruals align with quoted bid.
Track truck movements to assure that we have a method of monitoring on-time pick up and on-time delivery.
Look for opportunities to use combined company drivers and contracted carriers to minimize freight cost.

Are you looking for a job that allows you to help people in need while also giving you the opportunity to work with a great team? If so, then a CSR Dispatcher position may be the perfect fit for you! As a CSR Dispatcher, you will be responsible for responding to customer service requests, dispatching technicians to customer locations, and ensuring customer satisfaction. You will also have the opportunity to work with a team of dedicated professionals who are passionate about providing excellent customer service. If this sounds like the perfect job for you, then apply now!

Overview:

A CSR Dispatcher is responsible for providing customer service and dispatching services to customers. They are responsible for responding to customer inquiries, scheduling services, and ensuring customer satisfaction.

Detailed Job Description:

A CSR Dispatcher is responsible for providing customer service and dispatching services to customers. They are responsible for responding to customer inquiries, scheduling services, and ensuring customer satisfaction. They must be able to effectively communicate with customers, understand customer needs, and provide solutions. They must also be able to manage multiple tasks and prioritize customer requests.

What is CSR Dispatcher Job Skills Required?

• Excellent customer service skills
• Excellent communication skills
• Ability to multitask
• Ability to prioritize customer requests
• Ability to work independently
• Knowledge of customer service principles and practices
• Knowledge of dispatching principles and practices
• Knowledge of scheduling principles and practices
• Knowledge of computer systems and software

What is CSR Dispatcher Job Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Previous dispatching experience
• Previous scheduling experience
• Ability to pass a background check

What is CSR Dispatcher Job Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of dispatching principles and practices
• Knowledge of scheduling principles and practices
• Knowledge of computer systems and software

What is CSR Dispatcher Job Experience?

• Previous customer service experience
• Previous dispatching experience
• Previous scheduling experience

What is CSR Dispatcher Job Responsibilities?

• Respond to customer inquiries in a timely and professional manner
• Schedule services for customers
• Ensure customer satisfaction by providing solutions to customer inquiries
• Manage multiple tasks and prioritize customer requests
• Maintain accurate records of customer interactions
• Follow up with customers to ensure satisfaction with services provided