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Crm System Analyst Jobs in Florida

System Analyst Jobs
By VyStar Credit Union At Jacksonville, FL, United States
2+ years of experience facilitating JAD sessions or other technical requirement gathering processes.
Experience with facilitation JAD sessions or other requirements gathering processes
Exposure to a formal project management methodology, quality assurance program, and SDLC, or applicable Agile methodology.
Develops an understanding of internal and/or external customer business requirements.
Prepares detailed system requirements and assists in functional design solutions for new products/functionality and enhancements to existing products/functionality.
Demonstrate each of the following VyStar Excellence behaviors in performing the duties and responsibilities of their job:

Are you looking for an exciting opportunity to use your skills as a CRM System Analyst? We are looking for a motivated individual to join our team and help us develop and maintain our CRM system. You will be responsible for analyzing customer data, developing reports, and providing insights to help us improve our customer experience. If you are a problem solver with a passion for technology, this could be the perfect job for you!

Overview A CRM System Analyst is responsible for the analysis, design, implementation, and maintenance of customer relationship management (CRM) systems. They work with stakeholders to identify and document business requirements, develop and implement solutions, and provide ongoing support. Detailed Job Description A CRM System Analyst is responsible for the analysis, design, implementation, and maintenance of customer relationship management (CRM) systems. They work with stakeholders to identify and document business requirements, develop and implement solutions, and provide ongoing support. The CRM System Analyst is also responsible for ensuring that the system meets the needs of the business and is in line with industry best practices. Job Skills Required
• Knowledge of customer relationship management (CRM) systems and processes
• Ability to analyze and document business requirements
• Ability to develop and implement solutions
• Ability to troubleshoot and resolve system issues
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Ability to manage multiple projects and prioritize tasks
Job Qualifications
• Bachelor’s degree in computer science, information systems, or related field
• Experience with customer relationship management (CRM) systems
• Knowledge of database design and development
• Knowledge of software development lifecycle
• Knowledge of web technologies
• Knowledge of programming languages
Job Knowledge
• Knowledge of customer relationship management (CRM) systems and processes
• Knowledge of database design and development
• Knowledge of software development lifecycle
• Knowledge of web technologies
• Knowledge of programming languages
Job Experience
• Experience with customer relationship management (CRM) systems
• Experience with database design and development
• Experience with software development lifecycle
• Experience with web technologies
• Experience with programming languages
Job Responsibilities
• Analyze and document business requirements
• Develop and implement solutions
• Troubleshoot and resolve system issues
• Monitor system performance and make improvements
• Provide ongoing support and maintenance
• Ensure system meets the needs of the business
• Ensure system is in line with industry best practices