Representative, Customer Service L (Remote In Va/Dc/Md)
By Kaiser Permanente At , Fulton $26.40 - $31.45 an hour
Has substantial understanding of the assigned skills and applies knowledge and skills to complete a wide range of tasks.
Minimum two (2) years of customer service experience required.
High School Diploma or General Education Development (GED) required.
Excellent written and verbal communication skills.
Demonstrated analytical and problem-solving skills.
Working knowledge of systems used within the MSCC.
Project Manager - Tir Canol (Maternity Cover)
By RSPB At West, IN, United States
Rheoli a darparu unrhyw weithgareddau a ariennir
Bod yn brif bwynt cyswllt y Bartneriaeth, cysylltu â phartneriaid yn rheolaidd a rhoi gwybod iddynt am ddatblygiadau prosiect
Cydlynu cyfarfodydd Partneriaeth chwarterol, gan gynnwys adrodd ar weithgareddau y prosiect, gosod yr agenda, trefnu lleoliadau cyfarfod addas.
Nodi cyfleoedd i gydweithio ag eraill sy'n gweithio yn yr ardal, o unigolion i sefydliadau
Rheoli'r Swyddog Natur, cefnogi'r rôl hon a darparu cefnogaeth 1-1
Ymchwilio a gwneud cais am gyllid addas i ddarparu elfennau o'r Glasbrint

Are you an experienced customer service representative looking for an exciting new challenge? We are looking for a motivated individual to join our team as a Customer Service Representative. You will be responsible for providing exceptional customer service to our clients, ensuring their satisfaction and resolving any issues that may arise. If you have a passion for customer service and are looking for an opportunity to make a difference, this is the job for you!

Overview:

Va Cover Customer Service Representatives are responsible for providing customer service to customers of Va Cover, a health insurance provider. They are responsible for answering customer inquiries, resolving customer complaints, and providing information about products and services. They must be knowledgeable about the company’s products and services and be able to provide accurate and timely information to customers.

Detailed Job Description:

Va Cover Customer Service Representatives are responsible for providing customer service to customers of Va Cover. They must be able to answer customer inquiries, resolve customer complaints, and provide information about products and services. They must be knowledgeable about the company’s products and services and be able to provide accurate and timely information to customers. They must also be able to handle customer complaints in a professional and courteous manner.

What is Va Cover Customer Service Representative Job Skills Required?

• Excellent customer service skills
• Excellent communication skills
• Ability to work in a fast-paced environment
• Ability to multitask
• Ability to work independently
• Knowledge of customer service principles and practices
• Knowledge of company products and services
• Knowledge of computer systems and software

What is Va Cover Customer Service Representative Job Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Ability to type at least 40 words per minute
• Ability to work flexible hours
• Ability to work in a team environment
• Ability to handle customer complaints in a professional and courteous manner

What is Va Cover Customer Service Representative Job Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of company products and services
• Knowledge of computer systems and software
• Knowledge of applicable laws and regulations

What is Va Cover Customer Service Representative Job Experience?

• Previous customer service experience
• Previous experience in a call center environment
• Previous experience in a health insurance setting

What is Va Cover Customer Service Representative Job Responsibilities?

• Answer customer inquiries and provide accurate and timely information
• Resolve customer complaints in a professional and courteous manner
• Provide information about products and services
• Process customer orders and payments
• Maintain customer records and files
• Follow up with customers to ensure satisfaction
• Monitor customer service metrics and report results to management