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Coord Patient Experience And Advocacy Jobs in Delaware

Director, Member Advocacy And Complaint Experience
By SoFi At Claymont, DE, United States
Experience required engaging with and/or presenting with Regulatory Agencies (OCC, U.S. Federal Reserve, CFPB)
Process design experience (LEAN/Kaizen) to understand complaint root cause and path to remediation actions.
Everyone at SoFi is a Risk Manager.
Domain expert in end-to-end financial services complaints program design required
Strong analytical expertise in developing insightful visualizations that provide impactful trends, actionable intelligence, and correlation across multiple dimensions.
Leadership of Complaints Committee and Member Advocacy Programs