Contact Center Trainer Jobs in Minnesota

Experience with Knowledge Management systems

Knowledge of principles, methods, and practices of adult education/training

Assure interactive, participative learning environment that supports all learning styles and abilities.

Monitor learner progress, administer knowledge checks and post-training learning assessments, and escalate issues as needed.

Model our Culture and Values to facilitate employee engagement and an exceptional Employee Experience.

3 years in training role with experience delivering training virtually or supervisory/lead role in a contact center environment leading virtually