Operations Technician I Jobs
By TierPoint At Baltimore, MD, United States
Adequate professional experience and knowledge to perform Job Responsibilities. 
Two years working experience in a customer service/help desk environment and IT-related certifications
User level experience with at least one server Operating System. 
Provide remote hands and eyes support for customer issues/concerns. 
Hardware setup and troubleshooting skills. 
High School degree and/or Associates degree, or equivalent experience

Are you looking for a challenging and rewarding career as a Configuration Technician I? We are looking for a motivated individual to join our team and help us maintain and configure our systems. You will be responsible for troubleshooting and resolving technical issues, as well as providing technical support to our customers. If you have a passion for technology and a desire to make a difference, this could be the perfect job for you!

Overview Configuration Technician I is responsible for configuring, testing, and troubleshooting computer hardware and software systems. They are responsible for ensuring that systems are properly configured and functioning correctly. They may also be responsible for providing technical support to customers and other technicians. Detailed Job Description Configuration Technician I is responsible for configuring, testing, and troubleshooting computer hardware and software systems. They must be able to identify and resolve system problems, as well as install and configure hardware and software components. They must be able to read and interpret technical manuals and diagrams, and be able to communicate effectively with customers and other technicians. They must also be able to work independently and as part of a team. Job Skills Required
• Knowledge of computer hardware and software systems
• Ability to read and interpret technical manuals and diagrams
• Ability to troubleshoot and resolve system problems
• Ability to install and configure hardware and software components
• Ability to communicate effectively with customers and other technicians
• Ability to work independently and as part of a team
Job Qualifications
• High school diploma or equivalent
• Associate’s degree in computer science or related field preferred
• Previous experience in computer hardware and software configuration and troubleshooting
Job Knowledge
• Knowledge of computer hardware and software systems
• Knowledge of troubleshooting and resolving system problems
• Knowledge of installing and configuring hardware and software components
Job Experience
• Previous experience in computer hardware and software configuration and troubleshooting
Job Responsibilities
• Configure, test, and troubleshoot computer hardware and software systems
• Read and interpret technical manuals and diagrams
• Install and configure hardware and software components
• Provide technical support to customers and other technicians
• Work independently and as part of a team