Condo Front Desk Agent Jobs

Knowledge of priciples and practices of organization, planning, records management, and general administration.

Five years experience as an administrative assistant or office administrator with increasing responsibilities in a high volume environment.

Good writing, analytical and problem-solving skills.

High school education or equivalent.

Answer telephones and transfer to appropriate staff member.

Create and modify documents using Microsoft Office.

At the discretion of the Front Desk Manager, Assistant Front Desk Manager and Front Desk Lead, help train new team members

Utilize all guest profiles to personalize the guest experience and provide preferences on accomodations and services

Exhibits excellent hospitality guest service skills and demonstrates a strong attention to detail and follow up

Exhibits a professional demeanor through appearance and by maintaining a positive attitude toward all employees, managers and guests

Anticipate guest' needs, respond promptly and acknowledge all guests

Develops a strong working relationship with co-workers and managers throughout the property to ensure communication and teamwork are at optimum levels