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Concierge Jobs in Mississippi

Concierge Jobs
By Cedarhurst Senior Living At Jackson, MS, United States
Proven experience in a customer service role is also required, having demonstrated excellent customer service, organizational and communication skills
Manage the external and internal calls, taking and communicating messages, as well as forwarding calls to the appropriate person/department
Must have good judgment, problem solving and decision-making skills
Basic knowledge in computer applications such as: Microsoft Office (Word, Excel, Outlook, etc.)
Cedarhurst offers wages on-demand which allows you to access your earned wages before your payday.
Responsible for greeting visitors, family members, residents and guests, and all others entering the community

Are you looking for a job that offers a unique and exciting experience? Look no further! We are looking for a Concierge to join our team and provide exceptional customer service to our guests. You will be the face of our company and the first point of contact for our guests. You will be responsible for creating a warm and welcoming atmosphere, providing helpful information, and ensuring that our guests have a pleasant and enjoyable stay. If you are passionate about customer service and want to be part of a dynamic team, then this is the job for you!

A Concierge is a customer service professional who provides assistance and information to guests in a hotel, resort, or other hospitality setting. They are responsible for ensuring that guests have a pleasant and comfortable stay.

What is Concierge Skills Required?

• Excellent customer service skills
• Ability to multitask and prioritize
• Good communication and interpersonal skills
• Knowledge of the local area
• Ability to work independently and as part of a team
• Knowledge of hotel services and amenities
• Knowledge of computer systems and software

What is Concierge Qualifications?

• High school diploma or equivalent
• Previous experience in customer service or hospitality
• Certification in hospitality or customer service (preferred)

What is Concierge Knowledge?

• Knowledge of hotel services and amenities
• Knowledge of computer systems and software
• Knowledge of local area attractions and services

What is Concierge Experience?

• Previous experience in customer service or hospitality
• Experience in a hotel or hospitality setting (preferred)

What is Concierge Responsibilities?

• Greet and welcome guests upon arrival
• Provide information about the hotel, local attractions, and services
• Assist guests with check-in and check-out procedures
• Answer guest inquiries and resolve any issues or complaints
• Handle reservations and bookings
• Assist