Community Support Agent- Daytime
By Solo Stove At United States
Work closely with warehouse and logistics teams to ensure accurate order processing and stay current on product knowledge.
1-3 years of customer service experience
Courteous, confident and outgoing personality with exceptional customer service skills
Detail oriented and excellent organizational skills
Fully-covered medical, dental, and vision benefits for employees, 80%-covered for dependents
Provide exceptional customer service by assisting customers with inquiries regarding shipping and tracking, product questions, warranty claims, refunds, replacements etc.,

Are you looking for a job that allows you to make a difference in your community? Become a Community Services Agent and help people in need! You'll be responsible for providing assistance to individuals and families in need, connecting them to resources, and advocating for their rights. Join us and make a difference today!

Overview A Community Services Agent is a professional who works with individuals, families, and communities to provide services and resources to help them improve their quality of life. They may work in a variety of settings, such as schools, hospitals, government agencies, and nonprofit organizations. They are responsible for connecting people to the resources they need, advocating for their rights, and providing support and guidance. Detailed Job Description A Community Services Agent is responsible for providing services and resources to individuals, families, and communities. They work to identify needs and develop strategies to meet those needs. They may provide direct services, such as counseling, case management, and referrals, or they may provide indirect services, such as public education and outreach. They may also work with other professionals, such as social workers, to coordinate services and resources. Job Skills Required
• Knowledge of community resources and services
• Ability to assess needs and develop strategies to meet those needs
• Excellent communication and interpersonal skills
• Ability to work with diverse populations
• Knowledge of relevant laws and regulations
• Ability to work independently and as part of a team
• Strong organizational and problem-solving skills
• Knowledge of computer systems and software
Job Qualifications
• Bachelor’s degree in social work, psychology, or a related field
• Master’s degree in social work, psychology, or a related field preferred
• State licensure or certification, as required
• Experience working with diverse populations
• Knowledge of community resources and services
Job Knowledge
• Knowledge of community resources and services
• Knowledge of relevant laws and regulations
• Knowledge of computer systems and software
Job Experience
• Experience working with diverse populations
• Experience providing direct services, such as counseling, case management, and referrals
• Experience providing indirect services, such as public education and outreach
Job Responsibilities
• Identify needs and develop strategies to meet those needs
• Provide direct services, such as counseling, case management, and referrals
• Provide indirect services, such as public education and outreach
• Coordinate services and resources with other professionals, such as social workers
• Advocate for individuals, families, and communities
• Connect people to the resources they need
• Monitor progress and evaluate outcomes
• Maintain accurate records and reports