Community Program Coordinator Jobs in Arkansas

• Collect business requirements, and work with Product/IT stakeholders to assess and prioritize according to operational benefit.

• Proactive communication and interpersonal skills

• Experienced in people and organizational transformation projects

• Experience working with Talent/Human resource teams within a Customer Service environment.

• Formal project certification an advantage (eg. PMI, PMP, Prince2)

• Experience managing large projects or deploying customer facing change in a call center environment an advantage

Excellent time management, multitasking and organizational skills

Basic to high-level knowledge and experience with social media platforms and supporting engagement with online communities

Create and manage all content/challenges on the community sites, including utilizing appropriate targeting and suggesting best practices to increase engagement

Manage community tracking utilizing Smartsheet

1+ years of community building experience at a tech company desired

Adheres to deadlines, self-managed, detail oriented

Deep knowledge and experience using collaborative project management tools and processes (e.g. JIRA, Asana, Smartsheets, Google docs, scrum, agile).

Collect business requirements, and work with Product/IT stakeholders to assess and prioritize according to operational benefit.

Formal project certification an advantage (eg. PMI, PMP, Prince2)

Experience managing large projects or deploying customer facing change in a call center environment an advantage

Proactive communication and interpersonal skills

Work with Community Support leadership to define, launch, and execute multiple strategic and operational initiatives at the same time.