Remote - Service Insurance Assistant, Commercial
By Liberty Mutual At , Ellensburg $32,400 - $49,900 a year
Minimum of 1-2 years of relevant customer service or administrative experience preferred.
Prior Call Center experience preferred.
Excellent oral, written, and interpersonal communication skills, and the capacity to multi-task in a fast pace structured teamwork environment is required.
Ability to effectively exchange routine and non-routine information verbally and in writing and apply knowledge of the department's policies and procedures.
Performs other related support duties as requested, such as answering phones, processing mail, and assisting customers.
Upholds our customer care standards by achieving individual goals such as work quality, phone and email handle time, adherence, and reliability.

Are you looking for a challenging and rewarding career in commercial insurance? We are looking for an experienced Commercial Insurance Associate to join our team. You will be responsible for providing exceptional customer service and managing the day-to-day operations of our commercial insurance department. If you are a motivated self-starter with a passion for helping others, this is the perfect opportunity for you!

Overview A Commercial Insurance Associate is a professional who works in the insurance industry to provide services related to commercial insurance policies. They are responsible for providing advice and assistance to clients regarding their commercial insurance needs, as well as helping to manage and maintain existing policies. Detailed Job Description A Commercial Insurance Associate is responsible for providing advice and assistance to clients regarding their commercial insurance needs. This includes researching and analyzing various types of insurance policies, providing advice on the best coverage for the client’s needs, and helping to manage and maintain existing policies. The Commercial Insurance Associate must also be able to explain the various types of coverage and the associated costs to the client. Additionally, the Commercial Insurance Associate must be able to handle customer inquiries and complaints, and provide customer service. Job Skills Required
• Knowledge of commercial insurance policies and coverage
• Ability to research and analyze insurance policies
• Excellent customer service and communication skills
• Ability to explain complex insurance concepts to clients
• Ability to handle customer inquiries and complaints
• Knowledge of insurance regulations and laws
• Ability to work independently and as part of a team
Job Qualifications
• Bachelor’s degree in business, finance, or a related field
• Previous experience in the insurance industry
• Knowledge of insurance regulations and laws
• Ability to work independently and as part of a team
• Excellent customer service and communication skills
Job Knowledge
• Knowledge of commercial insurance policies and coverage
• Knowledge of insurance regulations and laws
• Ability to research and analyze insurance policies
Job Experience
• Previous experience in the insurance industry
• Ability to handle customer inquiries and complaints
• Ability to explain complex insurance concepts to clients
Job Responsibilities
• Research and analyze various types of insurance policies
• Provide advice on the best coverage for the client’s needs
• Help to manage and maintain existing policies
• Explain the various types of coverage and the associated costs to the client
• Handle customer inquiries and complaints
• Provide customer service