Clinical Call Center Coordinator Jobs in Ohio

3 - 5 years of work experience in a related job discipline

2 - 3 years of Human Resources work experience

1 - 2 years of call center work experience with multiple platforms (call, email, and/or chat)

1 - 2 years of onboarding work experience

Knowledge of regulations, procedures, and best practices in the field. Proficient ability to interpret and communicate CCHMC policies and procedures.

Performance Improvement Identifies and communicates workflow suggestions/concerns and provides input toward resolution to maximize efficiency.