Patient Services Representative - Clinic Admin
By Avera Health At Sioux Falls, SD, United States
Verifies and analyzes health insurance benefits, accepts co-payment and explains payment policies and billing/collections processes.
High school diploma or general education degree preferred.
One to two years of experience preferred.
One week of PTO front-loaded and a generous ongoing paid-time off package.
Options for Free Health Insurance!
Refers messages to the appropriate person and schedules appointments using proper telephone/ customer service etiquette.

Are you looking for a rewarding career in healthcare? Join our team as a Clinic Services Representative in Lynnwood and help us provide exceptional care to our patients! We offer competitive pay, great benefits, and the opportunity to make a difference in people's lives.

Overview:

The Clinic Services Representative Lynnwood is responsible for providing excellent customer service to patients, visitors, and staff in a medical clinic setting. This position is responsible for greeting and checking in patients, scheduling appointments, verifying insurance information, and collecting payments.

Detailed Job Description:

The Clinic Services Representative Lynnwood is responsible for providing excellent customer service to patients, visitors, and staff in a medical clinic setting. This position is responsible for greeting and checking in patients, scheduling appointments, verifying insurance information, and collecting payments. The Clinic Services Representative is also responsible for answering phones, responding to inquiries, and providing general information about the clinic. This position requires excellent communication and customer service skills, as well as the ability to multi-task in a fast-paced environment.

What is Clinic Services Representative Lynnwood Job Skills Required?

• Excellent customer service and communication skills
• Ability to multi-task in a fast-paced environment
• Knowledge of medical terminology and insurance processes
• Proficiency in Microsoft Office Suite
• Ability to work independently and as part of a team

What is Clinic Services Representative Lynnwood Job Qualifications?

• High school diploma or equivalent
• Previous experience in a medical office setting preferred
• Knowledge of medical terminology and insurance processes
• Ability to maintain confidentiality

What is Clinic Services Representative Lynnwood Job Knowledge?

• Knowledge of medical terminology and insurance processes
• Knowledge of HIPAA regulations
• Knowledge of medical office procedures

What is Clinic Services Representative Lynnwood Job Experience?

• Previous experience in a medical office setting preferred
• Experience with customer service and/or reception

What is Clinic Services Representative Lynnwood Job Responsibilities?

• Greet and check in patients
• Schedule appointments
• Verify insurance information
• Collect payments
• Answer phones and respond to inquiries
• Provide general information about the clinic
• Maintain confidentiality of patient information