Customer Srvc Rep - Hcb Ops
By CVS Health At , $17.00 - $27.90 an hour
Explains member's rights and responsibilities in accordance with contract.
1 year of recent Customer Service experience in a transaction based Call Center environment.
Oral and written communication skills.
Must Reside in the State of Florida
Training Schedule: (First 6 weeks) 9:00 AM - 5:00 PM EST, Monday through Friday
Operation Hours: 7:30 AM - 7:30 PM EST, Monday through Friday
Customer Srvc Rep - Hcb Ops
By CVS Health At , , Fl $17.00 - $27.90 an hour
Educates plan benefits, answers questions and resolves issues based on incoming telephone member contacts
Provides empathetic and member centric service
Exceeding our member’s expectations is our standard
Ensure that every member is shown respect, kindness and all questions are thoroughly answered/resolved
Customer Srvc Rep - Hcb Ops
By CVS Health At , , Ca $17.00 - $27.90 an hour
Explains member's benefits, rights and responsibilities in accordance with contract to our providers.
Handles incoming status requests for appeals and pre-authorizations not handled by Clinical Claim Management .
Performs review of member/provider claim history to ensure accurate tracking of benefit maximums and/or coinsurance/deductible.
Educates providers on our self-service options; Assists providers with credentialing and re-credentialing issues.
Determines applicable coverage provisions and verifies member plan eligibility relating to incoming correspondence and internal referrals.
Uses applicable system tools and resources to produce quality letters and spreadsheets in response to inquiries received.
Customer Srvc Rep - Hcb Ops
By CVS Health At , , Wa $17.00 - $27.90 an hour
Explains member's benefits, rights and responsibilities in accordance with contract to our providers.
Handles incoming status requests for appeals and pre-authorizations not handled by Clinical Claim Management .
Performs review of member/provider claim history to ensure accurate tracking of benefit maximums and/or coinsurance/deductible.
Educates providers on our self-service options; Assists providers with credentialing and re-credentialing issues.
Determines applicable coverage provisions and verifies member plan eligibility relating to incoming correspondence and internal referrals.
Uses applicable system tools and resources to produce quality letters and spreadsheets in response to inquiries received.

Are you looking for an exciting opportunity to join a dynamic team in the Operations Client Services and Repatriation Management space? We are looking for a motivated individual to join our team and help us provide exceptional service to our clients. You will be responsible for managing client accounts, resolving customer inquiries, and ensuring compliance with applicable regulations. If you are passionate about providing excellent customer service and have a strong attention to detail, then this is the job for you!

Overview:

Ops Client Srvc Reptrademgmt is a position responsible for providing client service and support for the trading and management of securities. The role requires a high level of customer service, problem solving, and technical knowledge.

Detailed Job Description:

The Ops Client Srvc Reptrademgmt is responsible for providing client service and support for the trading and management of securities. This includes providing assistance with account setup, account maintenance, order entry, order execution, and trade settlement. The role requires a high level of customer service, problem solving, and technical knowledge. The Ops Client Srvc Reptrademgmt must be able to work independently and as part of a team.

What is Ops Client Srvc Reptrademgmt Job Skills Required?

• Excellent customer service skills
• Excellent problem solving skills
• Knowledge of securities trading and management
• Knowledge of financial markets
• Knowledge of trading platforms
• Knowledge of order entry and execution
• Knowledge of trade settlement
• Ability to work independently and as part of a team
• Ability to multi-task and prioritize tasks
• Excellent communication skills

What is Ops Client Srvc Reptrademgmt Job Qualifications?

• Bachelor’s degree in finance, economics, or related field
• 3+ years of experience in securities trading and management
• FINRA Series 7 and 63 licenses
• Knowledge of financial markets
• Knowledge of trading platforms
• Knowledge of order entry and execution
• Knowledge of trade settlement

What is Ops Client Srvc Reptrademgmt Job Knowledge?

• Knowledge of securities trading and management
• Knowledge of financial markets
• Knowledge of trading platforms
• Knowledge of order entry and execution
• Knowledge of trade settlement

What is Ops Client Srvc Reptrademgmt Job Experience?

• 3+ years of experience in securities trading and management
• FINRA Series 7 and 63 licenses

What is Ops Client Srvc Reptrademgmt Job Responsibilities?

• Provide client service and support for the trading and management of securities
• Assist with account setup, account maintenance, order entry, order execution, and trade settlement
• Work independently and as part of a team
• Multi-task and prioritize tasks
• Communicate effectively with clients and colleagues