Client Service Regional Manager Jobs in Arkansas

Strong technical knowledge and troubleshooting skills in the printing industry.

Leads escalated customer account activities, both on-site and remotely, from a technical and customer service aspect to resolution.

In-depth technical knowledge ofthe Flexographic printing process, and an in-depth knowledge of plate interaction with the printing process

Bachlors degree in a relevant field with a minimum of 5 years trade experience in flexographic printing

Experience leading a technical support organization

Strong business acumen including negotiation & financial analysis skills

You have effective project management and prioritization skills.

Manage Supervisor(s) and Client Service Manager team(s) to deliver best-in-class client experience.

Foster a partnership with Relationship Management team in execution of value-added client review process.

Perform assigned project work as identified by the Director of Client Service Management.

Work with staff and senior management to identify opportunities and implement changes to improve operating processes, both for effectiveness and efficiency.

College degree (in related field preferred) and/or commensurate experience in financial services.

Ability to manage complex client situations with minimal supervision/management

Solutions to their greatest potential, understand all of the benefits, are maximizing the ROI

Undergraduate Degree or equivalent experience. Advanced degree (i.e.: MBA, MHA)

Excellent influence, collaboration and listening skills

Highly self- motivated and self-directed individual with strong negotiation skills

Ability to work with peers group to manage through conflict resolution