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Client Intake Representative Jobs in Connecticut

Customer Service Representative - Intake
By The Cigna Group At , Hartford, 06152 $17 - $22 an hour

If you like to make a difference and help people, have great communication skills and are able to problem -solve with a cool head, eviCore Healthcare, a subsidiary of The Cigna Group , want s you to ...

Intake Care Senior Representative- Remote
By The Cigna Group At Bloomfield, CT, United States
Claims Experience- has significant knowledge of interpreting and understanding processed claims and benefits.
Refer Clinical questions to supervisor, case management, and/or medical directors.
Responsible for verifying eligibility, quoting benefits, researching claims, arranging redirection of calls with pharmacists.
3 + years of Customer Service and Administrative Support experience required.
Excellent organizational, interpersonal, written, and verbal communication skills, including the ability to explain and answer questions clearly and concisely.
Working knowledge of Specialty Pharmacy program and terminology, specialty injectable medications.

Are you looking for a job that offers a great work-life balance and the opportunity to make a difference? We are looking for a Client Intake Representative to join our team! As a Client Intake Representative, you will be responsible for providing exceptional customer service and ensuring that our clients have a positive experience. You will be the first point of contact for our clients and will be responsible for gathering information, answering questions, and providing guidance. If you are an organized, detail-oriented individual with excellent communication skills, this could be the perfect job for you!

What is Client Intake Representative Job Skills Required?

• Excellent customer service and communication skills
• Ability to work in a fast-paced environment
• Ability to multi-task and prioritize tasks
• Proficiency in Microsoft Office Suite
• Knowledge of office equipment
• Ability to work independently and as part of a team

What is Client Intake Representative Job Qualifications?

• High school diploma or equivalent
• Previous experience in customer service or a related field
• Knowledge of medical terminology and insurance policies
• Ability to maintain confidentiality
• Ability to work with a diverse population

What is Client Intake Representative Job Knowledge?

• Knowledge of medical terminology and insurance policies
• Knowledge of office equipment
• Knowledge of customer service principles and practices
• Knowledge of HIPAA regulations

What is Client Intake Representative Job Experience?

• Previous experience in customer service or a related field
• Previous experience in a medical office setting
• Previous experience in data entry

What is Client Intake Representative Job Responsibilities?

• Greeting and registering patients
• Verifying patient information and insurance coverage
• Scheduling appointments
• Answering phones and responding to inquiries
• Collecting payments and processing insurance claims
• Maintaining patient records
• Assisting with administrative tasks as needed