Client Care Support Representative Jobs in New York

This is a remote position based on Eastern Time. Talkspace Headquarters is located in NYC*

Contribute to the improvement of our department by suggesting updates to departmental knowledge resources (internal knowledge base, correspondence templates)

2+ years experience in a contact center delivering email, chat, and phone support.

You have previous experience in the tele-health, tele-therapy, medical insurance industries.

You posses excellent written and verbal communication skills.

You work independently as this is a remote team, and can maintain consistent communication with Supervisor.