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Client Care Receptionist Jobs in Iowa

Client Care Representative (Remote)
By TELUS At , Remote $18 an hour
Answer calls from internal clients belonging to the Account Management or Business Development departments and provide the information requested.
A bachelor’s degree, college diploma or equivalent post-secondary education in a subject such as Psychology strongly preferred (or similar work experience)
Manage emails from internal clients, eg Regional Clinical Directors, and respond promptly and professionally.
Manage and update important documents and lists for team members, including the list of files assigned to advisors.
Take on other responsibilities as requested: 5%
2+ years of previous interactive customer service experience
Client Care Counselor Remote
By LifeWorks At , Remote
Knowledge of Salesforce and to learn a proprietary case management system.
Providing troubled employee consultations & critical incident stress management for client organizations.
Succeeding as a Client Care Counselor will require the following core qualifications and skills
Excellent risk assessment skills, and an ability to adapt quickly to a client's changing needs.
Strong clinical judgment and an understanding of your responsibilities with confidentiality.
Experience working with substance-related & addictive disorders is an asset.

Are you looking for an exciting opportunity to be the face of a successful business? We are looking for an experienced Client Care Receptionist to join our team and provide exceptional customer service to our clients. You will be responsible for greeting clients, answering phones, scheduling appointments, and providing general administrative support. If you have excellent communication skills and a passion for customer service, this could be the perfect job for you!

Overview:

Client Care Receptionists are responsible for providing excellent customer service to clients and visitors. They greet visitors, answer phones, and provide information about the company and its services. They also handle administrative tasks such as scheduling appointments, filing paperwork, and managing client records.

Detailed Job Description:

Client Care Receptionists are responsible for providing excellent customer service to clients and visitors. They greet visitors, answer phones, and provide information about the company and its services. They also handle administrative tasks such as scheduling appointments, filing paperwork, and managing client records. They may also be responsible for taking payments, processing orders, and providing general office support. Client Care Receptionists must be able to multitask and remain organized in a fast-paced environment.

What is Client Care Receptionist Job Skills Required?

• Excellent customer service skills
• Strong communication and interpersonal skills
• Proficiency in Microsoft Office Suite
• Ability to multitask and prioritize tasks
• Knowledge of office procedures and protocols
• Ability to work independently and as part of a team
• Ability to remain organized and efficient

What is Client Care Receptionist Job Qualifications?

• High school diploma or equivalent
• Previous experience in customer service or office administration
• Knowledge of office procedures and protocols
• Ability to work independently and as part of a team

What is Client Care Receptionist Job Knowledge?

• Knowledge of office procedures and protocols
• Knowledge of customer service principles and practices
• Knowledge of Microsoft Office Suite
• Knowledge of office equipment and technology

What is Client Care Receptionist Job Experience?

• Previous experience in customer service or office administration
• Previous experience in a receptionist role

What is Client Care Receptionist Job Responsibilities?

• Greet visitors and answer phones
• Provide information about the company and its services
• Schedule appointments and manage client records
• Take payments and process orders
• File paperwork and maintain office supplies
• Provide general office support and administrative tasks