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Claims Customer Service Advocate I Jobs

Customer Service - Claims (Property)
By USAA At , San Antonio, 78288, Tx
US military experience through military service or a military spouse/domestic partner
For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.
Provide claims service via internal channels (phone/fax/email/mail)to members and third-party customers.
Adjust low to moderately intricate Property claims.
Seek mentorship from team members to resolve issues and identify appropriate issues for additional review.
Partner with and advises vendors and business partners to facilitate claims resolution.
Customer Service Advocate A1A
By CVS Health At , Chandler, Az $17.00 - $27.90 an hour
Demonstrated organizational and communication skills required
Intermediate typing skills – 50 WPM strongly desired
Deep problem solving skills with demonstrated ownership of issue resolution
Possess top-notch people skills – listening, caring, connecting, empathy, and supporting
Strong skillset in the use of the suite of Microsoft Office tools strongly desired
Ability to multi-task, prioritize and effectively adapt to a fast paced changing environment required
Coordinator, Claims Customer Service
By BlueCross BlueShield of South Carolina At Columbia, SC, United States
Respond accurately and timely to inquiries from team members, including management, concerning customer inquiries, claims adjudication, appeals and other technical issues
Identify issues with procedures and processes and provides feedback to management on changes and development
Excellent verbal and written communication skills
Knowledge of claims processing procedures
Investigate and initiate resolutions to complex problems
Authorize payment recovery, claim payments, or makes claim rejections based on documented information and provisions of state or federal law
Customer Service Qc Analyst I - Customer Service
By Gannett At , Louisville, 40202, Ky
Evaluates customer interactions to provide feedback and recommendations for process improvements that impact performance and customer experience
Generate call evaluations in Success KPI Conversation Analytics program to provide leadership with feedback to improve the customer experience
Evaluate customer calls/chat messages to measure the effectiveness of process changes, training, and skills coaching
Responsible to generate root cause analysis and offer solutions to present for leadership
Partner with leadership on pending initiatives to verify compliance and offer feedback and solutions for a cost savings outcome.
1 year of call center customer care experience and/or quality experience preferred
Fcmb Claims Customer Service Advocate Ii
By BlueCross BlueShield of South Carolina At Florence, SC, United States
A proven curriculum providing the knowledge you need to excel.
Our Comprehensive Benefits Package Includes
Best-in-class call center training program.
Peer coach to observe you.
Peer coach for you to observe.
A training lab where you take live calls with a training supervisor close by to answer questions.
Provider Claims Customer Service
By CVS Health At , , Ks $17.00 - $27.90 an hour

Answers questions and resolves issues based on phone calls/letters from members, providers, and plan sponsors. Triages resulting rework to appropriate staff. Provide excellent customer services for ...

Fcmb Claims Customer Service Advocate Ii (9-6)
By BlueCross BlueShield of South Carolina At Florence, SC, United States

10% Completes projects and/or assignments related to claims processing and customer service functions in the department.

Provider Claims Customer Service
By CVS Health At , , Fl $17.00 - $27.90 an hour

Answers questions and resolves issues based on phone calls/letters from members, providers, and plan sponsors. Triages resulting rework to appropriate staff. Provide excellent customer services for ...

Provider Claims Customer Service
By CVS Health At , , Tx $17.00 - $27.90 an hour

Answers questions and resolves issues based on phone calls/letters from members, providers, and plan sponsors. Triages resulting rework to appropriate staff. Provide excellent customer services for ...

Claims Advocate Jobs
By Lyft At Greater Seattle Area, United States
Strong jurisdictional knowledge and litigation claim management experience.
10+ years of coverage and litigation and claims management, with an emphasis on auto liability
Deep technical claims and legal knowledge, experience with RMIS systems a plus
Experience evaluating and negotiating large loss casualty claims valued from $100K - $250K
Proven experience working at an insurance company in a multi-state environment, a self-insured entity, or a third party administrator
Excellent listening, communication, verbal, and writing (documentation) skills
Customer Service Advocate Jobs
By agilon health At Hawaii, United States
Take personal responsibility for personal growth including acquiring new skills, knowledge, and information.
Experience in a managed care environment preferred.
Previous experience in Customer/Member services or related function in health care organization preferred.
Minimum educational level, high school diploma. Some college level course work preferred.
Receives inbound calls and responds appropriately to provider, or member, questions and/or concerns.
Answers calls timely and in accordance with the performance standards established within the customer service department.
Customer Service Advocate (Level A-C)
By GOLDEN STAFFING SOLUTIONS At Fort Meade, MD, United States
0-4 + years of experience performing the duties of this position
A- 0-2 years of experience
B- 2-4 years of experience
C- 4+ years of experience
Provide staff level support to the various processes in support of the Policy Development Process.
Maintain updates to the Policy Glossary based on published NSA/CSS policy documents.
Customer Service Advocate Jobs
By First Quality At Lock Haven, PA, United States
Visit customers to discuss their requirements and concerns and follow through with action on their behalf.
Independently manages relationship and account needs of assigned customer(s) with limited direction from leadership.
Bachelor’s degree in Logistics or related field or significant related logistics experience.
Several years of high-level experience in Customer Service is required.
Prior customer service experience is a must.
Prior experience with ERP applications is a plus.
Customer Advocate I (Part-Time & Virtual)
By HCSC At , Waco, Tx
Come join us and be part of a purpose driven company who is invested in your future!
Training for this class will be 6 weeks on site, Monday through Friday 8a-4:30p.
Candidates must be able to commit to the training schedule.
Claims Customer Service Advocate I
By BlueCross BlueShield of South Carolina At Greenville, SC, United States
One year of medical claims experience.
Knowledge of Microsoft Office applications.
Our Comprehensive Benefits Package Includes
A high school diploma or equivalent.
Self-paced learning and instructor led training.
401(k) retirement savings plan with company match.