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Citrix Tech Support Specialist Jobs

Tech Support Specialist Jobs
By Leander Independent School District At , Leander, 78641 $28.64 an hour

$28.64/hr + approved work experience

J103 - Tech Support Specialist.pdf

Tech Specialist-Server/Network Support
By Modis At Winston-Salem, NC, United States
Experience working with Cisco routers/switches and firewalls
Experience with Red Hat Linux and AIX Servers in an enterprise environment
Technical Specialist job responsibilities include:
ID, log and resolve technical issues
The Company will consider qualified applicants with arrest and conviction records.
Salary Range: $68,000/yr - $84,000/yr
Specialist, Is Tech Support
By Mary Washington Healthcare At , Fredericksburg, 22401, Va
Performs minor to intermediate systems administration tasks for user computing management systems.
IS Project Management Support - 10%
IS Inventory and Asset Management - 15%
Minimum of three years of experience in a related role.
Shares new information and knowledge with others.
Seeks to maximize potential abilities and helps others.
Tech Support - Network Specialist
By e-Emphasys Technologies At Cary, NC, United States
• Provides phenomenal customer service and remote support services and applies problem solving skills
• Escalates issues beyond scope of current knowledge and then works to fill in those knowledge gaps
• Applies knowledge of IntelliDealer case resolution process, policies, and escalation methodology
• CCNA Certification or equivalent required
• Excellent customer service skills via phone, chat, and in person
• Associate degree or commensurate experience
Sr Tech Support Specialist
By Horizontal Talent At Brentwood, TN, United States
Experience with Microsoft Intune mobile device management
Experience providing remote support to business users over the phone, email, and chat as well as in-person support in the office
Advanced experience with Microsoft Office suite, VPN, Chrome, Anti-virus, etc.
Advanced knowledge of current Microsoft and Mac operating system
Experience with laptop/desktop imaging processes and tools, backups of user systems, DoD level drive wiping
Group Policy experience, with the ability to troubleshoot issues

Are you looking for an exciting opportunity to use your technical expertise to help customers? We are looking for a Citrix Tech Support Specialist to join our team and provide exceptional customer service. You will be responsible for troubleshooting and resolving customer issues related to Citrix products and services. If you have a passion for technology and a desire to help customers, this is the perfect job for you!

Overview A Citrix Tech Support Specialist is responsible for providing technical support and troubleshooting for Citrix products and services. They are responsible for responding to customer inquiries, resolving technical issues, and providing technical advice and guidance. They must be knowledgeable in the installation, configuration, and maintenance of Citrix products and services. Detailed Job Description A Citrix Tech Support Specialist is responsible for providing technical support and troubleshooting for Citrix products and services. They must be knowledgeable in the installation, configuration, and maintenance of Citrix products and services. They must be able to troubleshoot and resolve customer inquiries and technical issues. They must be able to provide technical advice and guidance to customers. They must be able to document customer inquiries and technical issues. They must be able to provide customer service and support in a timely and professional manner. Job Skills Required
• Knowledge of Citrix products and services
• Knowledge of installation, configuration, and maintenance of Citrix products and services
• Troubleshooting and problem-solving skills
• Excellent customer service and communication skills
• Ability to work independently and as part of a team
• Ability to work in a fast-paced environment
• Ability to multitask and prioritize tasks
Job Qualifications
• Bachelor’s degree in Computer Science, Information Technology, or related field
• At least two years of experience in a technical support role
• Knowledge of Windows operating systems
• Knowledge of networking and security protocols
• Knowledge of virtualization technologies
• Knowledge of scripting languages
• Knowledge of database technologies
• Knowledge of web technologies
Job Knowledge
• Knowledge of Citrix products and services
• Knowledge of installation, configuration, and maintenance of Citrix products and services
• Knowledge of Windows operating systems
• Knowledge of networking and security protocols
• Knowledge of virtualization technologies
• Knowledge of scripting languages
• Knowledge of database technologies
• Knowledge of web technologies
Job Experience
• At least two years of experience in a technical support role
• Experience troubleshooting and resolving customer inquiries and technical issues
• Experience providing technical advice and guidance to customers
• Experience documenting customer inquiries and technical issues
Job Responsibilities
• Respond to customer inquiries and technical issues
• Troubleshoot and resolve customer inquiries and technical issues
• Provide technical advice and guidance to customers
• Document customer inquiries and technical issues
• Provide customer service and