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Chat Support Representative Jobs in Missouri

Customer Support - E-Mail/Chat
By etrailer At Wentzville, MO, United States
Additional Offerings. Paid holidays, Paid vacations, 401k matching, Medical, Vision, Dental, etc.
We Value Our Teammates And Are Pleased To Offer
Convenient Location. Located in Wentzville, MO near Highway 40, 61, 64 (hmm...which one do you say? 😊) and Highway 70.
FULL-TIME Customer Service e-mail/Chat Support
We look forward to talking soon - Apply now!
E-Service Chat Representative -100% Remote
By Frontdoor, Inc. At Jefferson City, MO, United States
Minimum Education, Licensure and Professional Certification requirements:
Maintains current knowledge of all policies, procedures, programs and completes required continuing education courses
Customer service experience and/or training
Learn more aboutbenefits (https://frontdoor.jobs/benefits/) at Frontdoor.
Explains and upholds contract coverage to customers and/or contractors
Follows up with customers, contractors, and/or business partners to ensure customer service issues are resolved
Customer Support Chat Jobs
By etrailer At Wentzville, MO, United States
Additional Offerings. Paid holidays, Paid vacations, 401k matching, Medical, Vision, Dental, etc.
We Value Our Teammates And Are Pleased To Offer
Convenient Location. Located in Wentzville, MO near Highway 40, 61, 64 (hmm...which one do you say? 😊) and Highway 70.
FULL-TIME Customer Service Chat Support
We look forward to talking soon - Apply now!
Customer Chat Representative - Eap (Sun-Wed 7:00Am-5:30Pm Et Shift)
By CVS Health At , , Mi $18.50 - $34.60 an hour
Resolves complex issues without or with limited management intervention.
2 years of experience in a healthcare, social, psychological or human/volunteering service field providing client support.
1 year of experience in call center environment
Insurance/ medical knowledge in a chat environment.
Schedules may be adjusted based on business need
Promptly responds incoming chats within the standard greeting approved timeframe.

Are you looking for an exciting opportunity to work in a fast-paced customer service environment? We are looking for a Chat Support Representative to join our team and provide exceptional customer service to our customers. You will be responsible for responding to customer inquiries, resolving customer issues, and providing helpful advice. If you have excellent communication skills and a passion for helping others, this could be the perfect job for you!

Overview Chat Support Representatives provide customer service and technical support to customers via chat. They respond to customer inquiries, troubleshoot technical issues, and provide solutions to customer problems. They must be able to communicate effectively and efficiently with customers in order to resolve their issues quickly and accurately. Detailed Job Description Chat Support Representatives are responsible for providing customer service and technical support to customers via chat. They must be able to quickly and accurately respond to customer inquiries, troubleshoot technical issues, and provide solutions to customer problems. They must be able to communicate effectively and efficiently with customers in order to resolve their issues quickly and accurately. They must also be able to maintain a professional attitude and demeanor at all times. Job Skills Required
• Excellent written and verbal communication skills
• Strong customer service and problem-solving skills
• Ability to multitask and prioritize tasks
• Knowledge of customer service principles and practices
• Knowledge of computer systems and software
• Ability to work independently and as part of a team
• Ability to work in a fast-paced environment
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Previous chat support experience (preferred)
• Knowledge of customer service principles and practices
• Knowledge of computer systems and software
• Ability to multitask and prioritize tasks
• Ability to work independently and as part of a team
• Ability to work in a fast-paced environment
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of computer systems and software
• Knowledge of chat support software
Job Experience
• Previous customer service experience
• Previous chat support experience (preferred)
Job Responsibilities
• Respond to customer inquiries via chat
• Troubleshoot technical issues
• Provide solutions to customer problems
• Maintain a professional attitude and demeanor at all times
• Follow up with customers to ensure their issues are resolved
• Document customer interactions and transactions
• Monitor customer feedback and provide feedback to management