Chat Sales Representative Jobs in Michigan , Employment

Are you looking for a job that allows you to use your sales and customer service skills to help customers find the perfect product? We are looking for a Chat Sales Representative to join our team and help us provide an exceptional customer experience. You will be responsible for engaging with customers, answering their questions, and helping them find the best product for their needs. If you are passionate about sales and customer service, this is the perfect job for you!

Overview A Chat Sales Representative is a customer service professional who provides customer support and sales assistance via chat. They are responsible for responding to customer inquiries, providing product information, and helping customers make purchases. Detailed Job Description Chat Sales Representatives are responsible for responding to customer inquiries, providing product information, and helping customers make purchases. They must be able to effectively communicate with customers, provide accurate information, and resolve customer issues. They must be knowledgeable about the products and services offered by the company and be able to answer customer questions. They must also be able to upsell products and services and close sales. Job Skills Required

• Excellent communication skills

• Strong customer service skills

• Ability to multitask

• Knowledge of the company’s products and services

• Ability to upsell products and services

• Knowledge of customer service software

• Ability to work independently

Job Qualifications

• High school diploma or equivalent

• Previous customer service experience

• Knowledge of customer service software

• Ability to type quickly and accurately

Job Knowledge

• Knowledge of customer service principles and practices

• Knowledge of the company’s products and services

• Knowledge of customer service software

• Knowledge of sales techniques

Job Experience

• Previous customer service experience

• Previous sales experience

Job Responsibilities

• Respond to customer inquiries via chat

• Provide product information and help customers make purchases

• Upsell products and services

• Resolve customer issues

• Follow up with customers to ensure satisfaction

• Maintain customer records

• Monitor customer feedback and provide feedback to management