Central Customer Service Rep Jobs in Kentucky , Employment

Are you looking for a job that will allow you to use your customer service skills to help people? We are looking for a Central Customer Service Rep to join our team! You will be responsible for providing excellent customer service to our customers, resolving customer inquiries, and helping to ensure customer satisfaction. If you have a passion for helping people and a desire to make a difference, this could be the perfect job for you!

A Central Customer Service Rep is responsible for providing customer service to customers by responding to inquiries, resolving customer complaints, and providing information about products and services.

What is Central Customer Service Rep Job Skills Required?

• Excellent customer service and communication skills

• Ability to multi-task and prioritize

• Proficiency in computer applications

• Problem-solving and decision-making skills

• Ability to work independently and as part of a team

What is Central Customer Service Rep Job Qualifications?

• High school diploma or equivalent

• Previous customer service experience

• Knowledge of customer service principles and practices

• Knowledge of relevant computer applications

What is Central Customer Service Rep Job Knowledge?

• Knowledge of customer service principles and practices

• Knowledge of relevant computer applications

• Knowledge of customer service software, databases, and tools

What is Central Customer Service Rep Job Experience?

• Previous customer service experience

• Experience in a call center environment

What is Central Customer Service Rep Job Responsibilities?

• Respond to customer inquiries and complaints in a timely and professional manner

• Provide accurate information about products and services

• Resolve customer complaints and issues

• Process orders and payments

• Maintain customer records and accounts

• Follow up with customers to ensure satisfaction

• Monitor customer service metrics and suggest improvements