Care Coordinator - Cardiometabolic Center - Plaza
By Saint Luke's Health System At Kansas City, MO, United States

The best place to get care. The best place to give care

Are you looking for a job that allows you to make a difference in people's lives? We are looking for a Care Center Specialist to join our team and provide exceptional customer service to our clients. You will be responsible for providing support to our clients, answering their questions, and helping them navigate our services. If you have a passion for helping others and a strong customer service background, this could be the perfect job for you!

Overview:

Care Center Specialists are responsible for providing customer service to clients in a variety of settings, such as call centers, hospitals, and health care facilities. They are responsible for answering customer inquiries, resolving customer complaints, and providing information about products and services.

Detailed Job Description:

Care Center Specialists are responsible for providing customer service to clients in a variety of settings. They answer customer inquiries, resolve customer complaints, and provide information about products and services. Care Center Specialists must be knowledgeable about the products and services offered by their employer, as well as be able to effectively communicate with customers. They must also be able to handle difficult customer situations and remain calm under pressure.

What is Care Center Specialist Job Skills Required?

• Excellent customer service skills
• Excellent communication skills
• Ability to multitask
• Ability to remain calm under pressure
• Knowledge of products and services
• Ability to resolve customer complaints
• Knowledge of customer service software

What is Care Center Specialist Job Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service software
• Ability to multitask
• Ability to remain calm under pressure

What is Care Center Specialist Job Knowledge?

Care Center Specialists must have a thorough knowledge of the products and services offered by their employer. They must also be knowledgeable about customer service software and be able to effectively communicate with customers.

What is Care Center Specialist Job Experience?

Previous customer service experience is preferred for Care Center Specialists.

What is Care Center Specialist Job Responsibilities?

• Answer customer inquiries
• Resolve customer complaints
• Provide information about products and services
• Handle difficult customer situations
• Remain calm under pressure
• Maintain customer service software