Care Advisor Jobs

Problem solving skills demonstrated through experience in case management

Foundational knowledge of Workday or other HR data management system

Risk Management –able to manage ER/IR cases responsibly, identifying, pre-empting and mitigating risk

Essential Experience and Job Requirements:

Coaching line managers through employee relations queries

Use our operating framework and service enabling technologies to manage queries.

2. Knowledge of Federal, State, and local regulatory rules;

4. Effective leadership skills (and leading by example);

1. Ability to function effectively in an integrated delivery system.

5. Ability to obtain results with minimal disruption while involving a variety of internal and external groups.

6. Ability to work independently.

This position does provide patient care.

Partner with our UK Customer Service colleagues to ensure delivering a consistent brand experience across all websites

Provide product information and offer order assistance to help the e-commerce department achieve sales goals

Provide strategic recommendations to improve the overall customer experience

The ideal candidate will have significant experience in customer service or related role

Knowledge of Netsuite, Zendesk, and Sprinklr systems a plus!

Customer-centric, resilient, and passionate about service and systems and fixated on improving the customer experience

The RN Care Advisor will answer calls from patients/members regarding clinical assessments, health education, and utilization management services.

Must have 3+ years of experience in clinical/medical management as an RN

Experience working virtually/remotely as an RN

2 Fully Remote RN Positions

Competitive Salary and Excellent Benefits including Night Differentials

RN will also have a lot of virtual support if needed from Managers, other team members, and more.

Manage and deliver special projects assigned by leadership for the benefit of the Customer Support teams.

General knowledge and experience in the Oil and Gas and/or Agribusiness industry or in the business intelligence domain is preferred.

Strong analytical skills and technical support experience with ability to respond to tight deadlines demonstrating attention to detail.

Develop deep technical and/or strategic advisory skills in an organization that is very supportive of personal development.

2+ years of experience working in a customer-facing role and managing client relationships.

Possess exceptional listening, written and oral communication skills to facilitate communication and interaction with all staff levels and customers.

High School Diploma OR Equivalency and 1 year paid social services work experience.

Access to transportation travel locally

Ability to drive an organization vehicle

Must successfully pass Department of Public Welfare Medication Training within first year of employment

Mental illness and substance abuse

Traumatic events or circumstances, including homelessness + abuse

Records patient information and required data in appropriate areas in order to meet documentation and charging requirements.

Education:High school diploma or GED

Records/calculates intake and output, obtains weights

Applies support/orthopedic devices such as support hose and compression devices

Obtains routine vital signs, pain score and temperature

Assists the patient with: coughing, deep breathing, use of incentive spirometer, oral suctioning

Supports student data entry and verification of student profile details including address management, emergency contact details, and contact management.

Supports student account balance collection, liaison with account management staff.

Essential Duties and Responsibilities, primary scope oversight in one or more of the following areas:

Support inquiries related to student insurance, waiver requirements and any escalation to the SOCOE team.

2 Minimum years of related experience or training Required

Outstanding customer service skills and attitude.

Work on special projects and assignments designated by management.

Possess excellent skills in mathematics.

Be extremely organized, efficient, and a good manager of time & resources.

Navigate Windows, and multiple applications quickly, using shortcut keys and expert typing skills.

Employment offers are contingent upon successful completion of all pre-employment background checks.

Greet customers when entering the retail store with compassion and professionalism.