Preferred Card Fraud Service; 1St Shift; Starts 10/16/23
By Bank of America At , Newark, 19711
Has 1+ years of customer/client service experience, including experience handling difficult client situations.
1+ years of experience in the banking/financial industry.
2+ years of experience working in a client service capacity.
Identifies client needs and recommends solutions when fraud has been identified
Records data captured during client interactions accurately
Identifies and escalates through appropriate channels for items requiring risk review, exception handling or further analysis

Are you ready to join the fight against card fraud? We are looking for a Card Fraud Analyst to join our team and help us protect our customers from fraudulent activity. You will be responsible for monitoring and analyzing card transactions to identify suspicious activity, developing strategies to mitigate fraud, and providing recommendations to reduce risk. If you have a passion for security and a keen eye for detail, this could be the perfect job for you!

Overview A Card Fraud Analyst is responsible for monitoring and analyzing card fraud activity in order to identify, prevent, and mitigate fraud losses. They use data analysis and investigative techniques to detect and investigate suspicious activity, and work with internal and external stakeholders to develop strategies to reduce fraud losses. Detailed Job Description Card Fraud Analysts are responsible for monitoring and analyzing card fraud activity in order to identify, prevent, and mitigate fraud losses. They use data analysis and investigative techniques to detect and investigate suspicious activity, and work with internal and external stakeholders to develop strategies to reduce fraud losses. They must be able to identify patterns and trends in card fraud activity, and develop strategies to prevent and mitigate losses. They must also be able to communicate effectively with internal and external stakeholders, and provide timely and accurate reports on fraud activity. Job Skills Required
• Knowledge of card fraud detection and prevention techniques
• Strong analytical and problem-solving skills
• Ability to identify patterns and trends in data
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Proficiency in Microsoft Office Suite
Job Qualifications
• Bachelor’s degree in a related field
• Previous experience in fraud analysis or related field
• Knowledge of card fraud detection and prevention techniques
• Understanding of banking regulations and laws
• Ability to work independently and as part of a team
Job Knowledge
• Knowledge of card fraud detection and prevention techniques
• Understanding of banking regulations and laws
• Knowledge of data analysis and investigative techniques
• Understanding of financial services industry
Job Experience
• Previous experience in fraud analysis or related field
• Experience in data analysis and investigative techniques
• Experience in developing strategies to reduce fraud losses
Job Responsibilities
• Monitor and analyze card fraud activity
• Identify patterns and trends in card fraud activity
• Develop strategies to prevent and mitigate fraud losses
• Communicate effectively with internal and external stakeholders
• Provide timely and accurate reports on fraud activity
• Work with internal and external stakeholders to develop strategies to reduce fraud losses