Call Processing Representative Jobs
Loan Processing Representative Jobs
By Bank of Hawaii
At , , Hi
Appeals Processing Senior Representative - Remote
By Cigna
At , Hartford, 06152, Ct
$19 - $29 an hour
Claims Processing Representative Jobs
By Humana
At , Tampa, 33610, Fl
Claims Processing Representative Jobs
By Humana
At Bethesda, MD, United States
Appeals Processing Representative - Remote
By Cigna
At , Hartford, 06152, Ct
$17 - $25 an hour
Claims Processing Representative Jobs
By Humana
At , Tampa, 33609, Fl
Claims Processing Representative I
By CVS Health
At , , Az
$17.00 - $27.90 an hour
Call Ctr Representative - Remote
By University of Rochester
At , Rochester, Ny
Are you looking for an exciting opportunity to use your customer service skills in a fast-paced environment? We are looking for a Call Processing Representative to join our team! You will be responsible for providing excellent customer service while taking incoming calls and processing orders. If you have a passion for helping people and thrive in a fast-paced environment, this could be the perfect job for you!
Overview A Call Processing Representative is responsible for providing customer service and support to customers over the phone. They are responsible for handling customer inquiries, resolving customer complaints, and providing information about products and services. Detailed Job Description Call Processing Representatives are responsible for providing customer service and support to customers over the phone. They must be able to handle customer inquiries, resolve customer complaints, and provide information about products and services. They must also be able to take orders, process payments, and provide technical support. Job Skills Required• Excellent customer service skills
• Excellent communication skills
• Ability to multi-task
• Ability to work in a fast-paced environment
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of telephone systems
• Knowledge of company products and services
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Ability to type at least 25 words per minute
• Ability to work independently and as part of a team
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of telephone systems
• Knowledge of company products and services
Job Experience
• Previous customer service experience
Job Responsibilities
• Answer incoming customer calls
• Respond to customer inquiries and complaints
• Process orders and payments
• Provide technical support
• Update customer information in the customer database
• Follow up with customers to ensure satisfaction
• Maintain records of customer interactions and transactions
• Follow up on customer inquiries not immediately resolved
• Identify and escalate priority issues
- Call Processing Representative jobs in Hawaii
- Call Processing Representative jobs in Connecticut
- Call Processing Representative jobs in Hartford
- Call Processing Representative jobs in Iowa
- Call Processing Representative jobs in Tama
- Call Processing Representative jobs in Tama
- Call Processing Representative jobs in Maryland
- Call Processing Representative jobs in Montgomery
- Call Processing Representative jobs in Bethesda
- Call Processing Representative jobs in Arizona
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