Call Center Sales Representative Jobs in Alabama , Employment

Are you looking for a job that offers great pay, flexible hours, and the opportunity to make a real difference? Look no further! We are looking for a Call Center Sales Representative to join our team and help us provide exceptional customer service. You will be responsible for taking incoming calls, providing product information, and helping customers make informed decisions. If you have excellent communication skills and a passion for helping others, this is the perfect job for you!

Overview Call Center Sales Representatives are responsible for providing customer service and sales support to customers over the phone. They are expected to be knowledgeable about the products and services offered by the company, and to be able to answer customer questions and provide solutions. Detailed Job Description Call Center Sales Representatives are responsible for providing customer service and sales support to customers over the phone. They are expected to be knowledgeable about the products and services offered by the company, and to be able to answer customer questions and provide solutions. They must be able to handle customer inquiries, provide accurate information, and resolve customer issues in a timely manner. They must also be able to identify customer needs and suggest appropriate products and services. In addition, they must be able to upsell and cross-sell products and services. Job Skills Required

• Excellent customer service and communication skills

• Ability to multi-task and prioritize tasks

• Ability to work independently and as part of a team

• Knowledge of customer service principles and practices

• Knowledge of sales techniques

• Knowledge of computer systems and software

• Ability to work in a fast-paced environment

Job Qualifications

• High school diploma or equivalent

• Previous experience in customer service or sales

• Ability to type a minimum of 30 words per minute

• Knowledge of customer service principles and practices

• Knowledge of sales techniques

• Knowledge of computer systems and software

Job Knowledge

• Knowledge of customer service principles and practices

• Knowledge of sales techniques

• Knowledge of computer systems and software

• Knowledge of company products and services

Job Experience

• Previous experience in customer service or sales

• Previous experience in a call center environment

Job Responsibilities

• Answer incoming customer calls and provide customer service and sales support

• Identify customer needs and suggest appropriate products and services

• Upsell and cross-sell products and services

• Resolve customer inquiries and issues in a timely manner

• Maintain customer records and update customer information

• Follow up with customers to ensure satisfaction