Call Center Representative Per Diem Remote Jobs in Arizona

Provide compassionate support to individuals in crisis, offering appropriate resources and referrals.

Utilize your knowledge of behavioral health programs to guide clients to the right level of care.

1 -2 years of call center or customer service experience, ideally in behavioral health or healthcare.

Excellent interpersonal and communication skills, with an ability to show empathy and patience.

Handle inbound calls, conducting initial screenings and assessments to gather vital information.

Maintain accurate documentation of client information and ensure compliance with privacy regulations.

Ability to manage high call volume

Experience working in a fast paced, customer driven environment

Previous call center experience a plus

Respond to high volume inbound calls while compassionately handling questions/concerns

Use trained sales techniques to reach company goals of appointments set and customer satisfaction

Various duties as assigned by the Call Center Leadership team