Call Center Business Development Specialist Jobs in Michigan , Employment

Are you looking for an exciting opportunity to join a fast-growing call center business? We are looking for a Business Development Specialist to join our team and help us expand our customer base. You will be responsible for identifying and developing new business opportunities, building relationships with potential customers, and providing exceptional customer service. If you have a passion for sales and customer service, this is the perfect job for you!

Overview The Call Center Business Development Specialist is responsible for developing and managing relationships with clients and potential customers. This position requires excellent customer service skills, strong communication skills, and the ability to think strategically and creatively. The Call Center Business Development Specialist must be able to identify and capitalize on opportunities to increase customer satisfaction and loyalty. Detailed Job Description The Call Center Business Development Specialist is responsible for developing and managing relationships with clients and potential customers. This position requires excellent customer service skills, strong communication skills, and the ability to think strategically and creatively. The Call Center Business Development Specialist must be able to identify and capitalize on opportunities to increase customer satisfaction and loyalty. The Call Center Business Development Specialist will be responsible for developing and executing strategies to increase customer satisfaction and loyalty, as well as developing and maintaining relationships with clients and potential customers. The Call Center Business Development Specialist will also be responsible for providing customer service support, responding to customer inquiries, and resolving customer issues. Job Skills Required

• Excellent customer service skills

• Strong communication skills

• Ability to think strategically and creatively

• Ability to identify and capitalize on opportunities to increase customer satisfaction and loyalty

• Ability to develop and execute strategies to increase customer satisfaction and loyalty

• Ability to develop and maintain relationships with clients and potential customers

• Ability to provide customer service support

• Ability to respond to customer inquiries and resolve customer issues

Job Qualifications

• Bachelor’s degree in business, marketing, or a related field

• At least two years of experience in customer service, sales, or a related field

• Knowledge of customer service principles and practices

• Knowledge of sales principles and practices

• Knowledge of customer relationship management (CRM) systems

• Knowledge of customer service software, databases, and tools

• Proficiency in Microsoft Office Suite

Job Knowledge

• Knowledge of customer service principles and practices

• Knowledge of sales principles and practices

• Knowledge of customer relationship management (CRM) systems

• Knowledge of customer service software, databases, and tools

Job Experience

• At least two years of experience in customer service, sales, or a related field

• Experience in developing and executing strategies to increase customer satisfaction and loyalty

• Experience in developing and maintaining relationships with clients and potential customers

• Experience in providing customer service support

• Experience in responding to customer inquiries and resolving customer issues

Job Responsibilities

• Develop and execute strategies