Business Service Specialist I Jobs in Ohio
Service Desk Specialist I
By STERIS
At Mentor, OH, United States
Are you looking for an exciting opportunity to use your business skills to make a difference? We are looking for a Business Service Specialist I to join our team and help us provide top-notch customer service to our clients. You will be responsible for managing customer accounts, resolving customer inquiries, and providing technical support. If you are a motivated self-starter with excellent communication and problem-solving skills, this could be the perfect job for you!
Overview Business Service Specialist I is a professional who provides customer service and administrative support to businesses. They are responsible for providing customer service, managing customer accounts, and assisting with the day-to-day operations of the business. They may also be responsible for providing technical support, troubleshooting customer issues, and helping to resolve customer complaints. Detailed Job Description Business Service Specialist I is responsible for providing customer service and administrative support to businesses. They are responsible for managing customer accounts, providing customer service, and assisting with the day-to-day operations of the business. They may also be responsible for providing technical support, troubleshooting customer issues, and helping to resolve customer complaints. They must be able to communicate effectively with customers and other staff members. Job Skills Required• Excellent customer service skills
• Excellent communication skills
• Ability to multitask
• Ability to work independently
• Knowledge of business operations
• Knowledge of customer service principles
• Knowledge of computer systems and software
• Knowledge of administrative procedures
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Previous administrative experience
• Knowledge of customer service principles
• Knowledge of computer systems and software
• Knowledge of administrative procedures
Job Knowledge
Business Service Specialist I must have knowledge of customer service principles, computer systems and software, and administrative procedures. They must also have knowledge of business operations and the ability to multitask.
Job Experience
Business Service Specialist I must have previous customer service and administrative experience. They must also have excellent customer service skills and the ability to communicate effectively with customers and other staff members.
Job Responsibilities
• Provide customer service to businesses
• Manage customer accounts
• Assist with the day-to-day operations of the business
• Provide technical support and troubleshoot customer issues
• Help to resolve customer complaints
• Communicate effectively with customers and other staff members
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