Customer Support Associate Jobs
By Becker Furniture At Becker, MN, United States
Excellent oral and written communication skills and demonstrate a high level of professionalism and courtesy in person and on the phone.
Some experience with answering phones helpful, but not required.
Knowledge of Microsoft Office products (Excel, Word, Outlook) and office equipment. (copy machine/fax/scanner)
Strong organizational skills, accuracy, and able to handle detail-oriented work.
Must be ready, willing, and able to work day, evening, weekends and holidays.
Ability to work well individually and with a group.
Customer Support Associate Jobs
By Pearson At Minneapolis, MN, United States
Continuous learner, enjoys staying updated with product updates, industry trends, and customer support best practices to enhance your skills and knowledge.
Proven experience in a customer support or similar role is advantageous.
Excellent written and verbal communication skills.
Strong problem-solving and analytical abilities.
Product Knowledge: Develop a deep understanding of our products and services to accurately address customer queries and assist with product-related issues.
Experience managing a customer support queue.

Are you looking for an exciting opportunity to provide outstanding customer service? We are looking for a Business Customer Support Associate to join our team and help us provide exceptional customer service to our clients. You will be responsible for responding to customer inquiries, resolving customer issues, and providing helpful advice and solutions. If you have excellent communication skills and a passion for helping others, this is the perfect job for you!

What is Business Customer Support Associate Job Skills Required?

• Excellent customer service skills
• Strong communication and interpersonal skills
• Ability to multitask and prioritize tasks
• Proficiency in Microsoft Office Suite
• Knowledge of customer service principles and practices
• Ability to work independently and as part of a team
• Ability to handle difficult customer situations
• Ability to work in a fast-paced environment

What is Business Customer Support Associate Job Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service software, databases, and tools
• Ability to type at least 40 words per minute
• Ability to work flexible hours

What is Business Customer Support Associate Job Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of customer service software, databases, and tools
• Knowledge of relevant computer applications and equipment
• Knowledge of administrative and clerical procedures

What is Business Customer Support Associate Job Experience?

• Previous customer service experience
• Previous experience in a customer service role
• Experience in a call center environment

What is Business Customer Support Associate Job Responsibilities?

• Respond to customer inquiries and complaints in a timely and professional manner
• Provide accurate information about products and services
• Resolve customer issues and complaints