Branch Banker Jobs in New York

Continuously learns new and existing products through sales aids (features, benefits, fees, etc.) demonstrating positive, can-do attitude and customer first culture.

Is knowledgeable about the client’s accounts and business with the bank and uses sound judgment with customers and transactions

Experience with face-to-face customer service, digital engagement and basic sales/referrals

Excellent verbal and written communication skills

Analytical and problem solving skills

Basic computer and digital tools skills

Leads by example in applying product and procedural knowledge to identify, mitigate and solve customer problems effectively to drive customer loyalty.

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Achievement of goals and objectives provided by management

Have an Associate degree preferred, or combination of equivalent education and experience

Advocate for members, seeking ways to enhance members’ experience, providing solutions that help them achieve their financial goals

Create greater awareness of all service channels members can utilize through promotion, education, and direct demonstrations to members

Have effective verbal, written and listening communication skills

Excellent oral, written, and auditory communication skills, as well as interpersonal interaction skills.

2+ years of relevant experience; banking/finance, retail, or sales experience required

Proficient computer skills and banking technology skills

Understand and comply with Citibank policies, standards, and procedures to ensure the security of the Bank’s and clients’ assets.

NMLS registration; Safe Act compliant

High school diploma or equivalent required; Bachelor’s Degree preferred

Citi is an equal opportunity and affirmative action employer.