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Bmw Service Advisor Jobs in Delaware

Bmw Director Of First Impressions
By i.g. Burton Auto Group At Millsboro, DE, United States
Keeps demos prepared to show
Pulls cars from inventory when needed
Fills deliveries or demos with gas
Takes sold inventory to make ready/prep center
Keeps all cars showroom ready
Helps perform physical inventory monthly
Service Advisor Jobs
By i.g. Burton Auto Group At Dover, DE, United States
Keep Service Manager informed of all problems and potential problems
Experience with Reynolds & Reynolds a plus
Greet service department customers promptly and courteously—attitude is everything!
Listen to customers and clearly translate repair needs to techs
Inform customers of needed/ recommended factory maintenance
Adhere to policies on vehicle care and operation
Mercedes-Benz Service Advisor Jobs
By i.g. Burton Auto Group At Milford, DE, United States
Genuine interest in providing an exceptional customer experience.
Excellent communication, interpersonal and organizational skills
Schedule appointments, review service history, relay important information about vehicle maintenance and repairs to customers and provide accurate cost estimates.
Connect with customers about their vehicle questions in a professional manner that reflects understanding, clarity, accuracy and courtesy.
Friendliness, enthusiasm, reliability, with a positive “team-player” attitude
Strong work ethic with the ability to work in a fast-paced, results driven environment.

Are you looking for an exciting career in the automotive industry? Join our team as a BMW Service Advisor and be part of a world-renowned brand! As a BMW Service Advisor, you will be responsible for providing exceptional customer service and ensuring that all customer needs are met. You will also be responsible for scheduling service appointments, ordering parts, and providing technical advice to customers. If you have a passion for cars and a commitment to customer service, this could be the perfect job for you!

Overview:

A BMW Service Advisor is responsible for providing excellent customer service to customers who bring their BMW vehicles in for service. They are responsible for scheduling appointments, providing estimates, and ensuring that customers are satisfied with the service they receive. They must be knowledgeable about BMW vehicles and their components, and be able to answer questions and provide advice.

Detailed Job Description:

A BMW Service Advisor is responsible for providing excellent customer service to customers who bring their BMW vehicles in for service. They are responsible for scheduling appointments, providing estimates, and ensuring that customers are satisfied with the service they receive. They must be knowledgeable about BMW vehicles and their components, and be able to answer questions and provide advice. They must be able to diagnose problems and recommend solutions. They must be able to explain the services that are being performed and the cost of those services. They must be able to explain the warranty coverage and any other applicable policies. They must be able to provide customers with information about the services that are available and the cost of those services. They must be able to provide customers with information about the latest BMW products and services.

What is Bmw Service Advisor Job Skills Required?

• Excellent customer service skills
• Knowledge of BMW vehicles and components
• Ability to diagnose problems and recommend solutions
• Ability to explain services and warranties
• Ability to provide information about products and services
• Ability to work in a fast-paced environment
• Ability to work independently and as part of a team
• Ability to use computer software and systems

What is Bmw Service Advisor Job Qualifications?

• High school diploma or equivalent
• Previous experience in automotive service or customer service
• Knowledge of BMW vehicles and components
• Ability to use computer software and systems
• Excellent customer service skills

What is Bmw Service Advisor Job Knowledge?

• Knowledge of BMW vehicles and components
• Knowledge of automotive service and repair
• Knowledge of customer service principles and practices
• Knowledge of computer software and systems

What is Bmw Service Advisor Job Experience?

• Previous experience in automotive service or customer service
• Previous experience in customer service

What is Bmw Service Advisor Job Responsibilities?

• Schedule appointments and provide estimates
• Diagnose problems and recommend solutions
• Explain services and warranties
• Provide information about products and services
• Maintain customer records
• Ensure customer satisfaction
• Follow up with customers after service is completed