Bilingual Customer Support Agent (Brazilian-Portugese And English Speaking)
By CoinFlip At , Remote
Completing all expected training to continue to grow and validate their abilities
Supporting our ATM customer base via phone and chat
Validating customers who want to increase buy limits
Handling any functional questions regarding the usage of our terminals
Adhering to all performance expectations documented in the Customer Support Confluence page
High School Diploma or equivalent required
Bilingual Insurance Call Center Agent
By Brown & Brown Insurance At , Daytona Beach, 32114, Fl
Understand and apply business rule requirements
Understand and apply investor requirements
Interpersonal skills—the individual maintains confidentiality, remains open to others' ideas and exhibits willingness to try new things.
Oral communication—the individual speaks clearly and persuasively in positive or negative situations and demonstrates group presentation skills.
Problem solving—the individual identifies and resolves problems in a timely manner, gathers and analyzes information skillfully and maintains confidentiality.
Computer knowledge required - Proficient in Windows based environment
Insurance Specialist/Csr - Remote
By Angela Adams Consulting Inc At , Remote $31,200 - $60,000 a year
Experience with Vertafore agency management systems (preferred)
Identify additional client needs, and offer solution based services
Minimum one year of independent insurance experience
Ensure we are meeting contractual obligations to clients including time worked
Communicate regularly, proactively, and effectively with Leadership, internal staff, and clients
Verify that client work has been completed accurately and in a timely manner
Insurance And Financial Services Position - State Farm Agent Team Member (Property And Casualty Insurance Focus)
By State Farm Agent At Atlanta, GA, United States
Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
Excellent communication skills - written, verbal and listening
Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Work with the agent to establish and meet marketing goals.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

Are you a bilingual insurance agent and customer service representative looking for a new challenge? We are looking for a motivated and experienced individual to join our team! As a bilingual insurance agent and customer service representative, you will be responsible for providing excellent customer service, handling customer inquiries, and providing insurance quotes. You will also be responsible for processing insurance applications and claims. If you are looking for an opportunity to use your bilingual skills and make a difference, this is the job for you!

Overview:

Bilingual Insurance Agent and CSR is a customer service professional who is responsible for providing insurance services to clients in both English and Spanish. This position requires excellent communication and customer service skills, as well as the ability to understand and explain complex insurance policies and procedures.

Detailed Job Description:

Bilingual Insurance Agent and CSR is responsible for providing customer service to clients in both English and Spanish. This includes answering questions, providing quotes, and helping clients understand their insurance policies. The agent must be able to explain complex insurance policies and procedures in a clear and concise manner. The agent must also be able to identify potential sales opportunities and upsell additional products and services. The agent must be able to handle customer complaints in a professional manner and provide solutions to any issues that may arise.

What is Bilingual Insurance Agent And Csr Job Skills Required?

• Excellent communication and customer service skills
• Fluency in both English and Spanish
• Ability to explain complex insurance policies and procedures
• Ability to identify potential sales opportunities
• Ability to handle customer complaints
• Knowledge of insurance regulations and laws
• Computer proficiency

What is Bilingual Insurance Agent And Csr Job Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Previous insurance experience preferred
• Bilingual in English and Spanish
• Valid driver’s license

What is Bilingual Insurance Agent And Csr Job Knowledge?

• Knowledge of insurance regulations and laws
• Knowledge of customer service principles
• Knowledge of sales principles
• Knowledge of insurance products and services

What is Bilingual Insurance Agent And Csr Job Experience?

• Previous customer service experience
• Previous insurance experience preferred

What is Bilingual Insurance Agent And Csr Job Responsibilities?

• Provide customer service to clients in both English and Spanish
• Explain complex insurance policies and procedures
• Identify potential sales opportunities
• Handle customer complaints
• Provide quotes and answer questions
• Upsell additional products and services
• Follow up with clients to ensure satisfaction