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Benefits Service Representative Jobs

Member Service Representative (30-35 Hours Per Week, Includes Benefits)
By Co-op Credit Union - CCU At , Black River Falls, 54615, Wi
Co-op Credit Union is an Equal Opportunity Employer of Protected Veterans and Individuals with Disabilities.
Performs member transactions, including handling currency, basic deposits, withdrawals and payments, issuance of negotiable instruments and cash advances.
Engages in meaningful and sincere interaction with members during transactions and/or at other times as needed.
Maintains and balance cash drawer on a daily basis.
Records, verifies and processes mail and night deposit transactions, telephone transfers and stop payment requests.
Responds to member inquires, requests, problems or complaints and/or directs them to the appropriate person for specific information and assistance.

Are you looking for a job that offers great benefits and the opportunity to make a difference? We are looking for a Benefits Service Representative to join our team! You will be responsible for providing excellent customer service to our clients and helping them understand their benefits. You will also be responsible for resolving any issues that arise and ensuring that our clients receive the best possible service. If you have a passion for helping others and a commitment to providing excellent customer service, then this is the job for you!

A Benefits Service Representative is responsible for providing customer service and support to employees and retirees regarding their benefits. They answer questions, provide information, and assist with enrollment and other benefit-related activities.

What is Benefits Service Representative Skills Required?

• Excellent customer service skills
• Strong communication and interpersonal skills
• Ability to multitask and prioritize
• Knowledge of benefits and insurance plans
• Proficiency in computer applications
• Ability to work independently

What is Benefits Service Representative Qualifications?

• Bachelor’s degree in Human Resources, Business Administration, or related field
• Previous experience in a customer service role
• Knowledge of benefits and insurance plans
• Ability to interpret and explain benefits policies

What is Benefits Service Representative Knowledge?

• Knowledge of benefits and insurance plans
• Knowledge of customer service principles and practices
• Knowledge of relevant laws and regulations
• Knowledge of computer applications

What is Benefits Service Representative Experience?

• Previous experience in a customer service role
• Previous experience in a benefits or insurance role

What is Benefits Service Representative Responsibilities?

• Respond to customer inquiries regarding benefits and insurance plans
• Assist with enrollment and other benefit-related activities
• Provide information and answer questions about benefits and insurance plans
• Process benefit claims and payments
• Maintain accurate records of customer interactions
• Ensure compliance with