Bdc Representative Jobs in Alaska , Employment

Are you looking for a job that will challenge you and give you the opportunity to make a real impact? Become a BDC Representative and join our team of professionals in providing exceptional customer service and support! You will be responsible for handling customer inquiries, scheduling appointments, and providing follow-up services. If you are a motivated individual with excellent communication skills, this is the perfect job for you!

Overview A BDC Representative is a customer service professional who works in a dealership's Business Development Center (BDC). They are responsible for responding to customer inquiries, scheduling appointments, and providing customers with information about the dealership's products and services. Detailed Job Description A BDC Representative is responsible for responding to customer inquiries, scheduling appointments, and providing customers with information about the dealership's products and services. They must be able to effectively communicate with customers, both in person and over the phone, and must be knowledgeable about the dealership's products and services. They must also be able to handle customer complaints and inquiries in a professional manner. Job Skills Required

• Excellent customer service and communication skills

• Knowledge of the dealership's products and services

• Ability to handle customer complaints and inquiries

• Ability to work in a fast-paced environment

• Ability to multitask and prioritize tasks

• Proficiency in computer programs such as Microsoft Office

Job Qualifications

• High school diploma or equivalent

• Previous customer service experience

• Ability to pass a background check

Job Knowledge

• Knowledge of the dealership's products and services

• Knowledge of customer service principles and practices

• Knowledge of computer programs such as Microsoft Office

Job Experience

• Previous customer service experience

• Previous experience in a dealership setting

Job Responsibilities

• Respond to customer inquiries, both in person and over the phone

• Schedule appointments for customers

• Provide customers with information about the dealership's products and services

• Handle customer complaints and inquiries in a professional manner

• Maintain customer records and update customer information

• Follow up with customers to ensure satisfaction

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