Customer Service - Bank
By USAA At , Phoenix, 85085
Apply strong time and call management skills in assisting members with banking needs
Ability to manage multiple tasks such as efficiently navigating between systems and resources
Develop banking product knowledge to attract new members and expand relationships with current members through product acquisition
Advise and educate members on available USAA digital tools and resources to improve the user experience
Embrace continuous improvement and development through coaching and collaboration with manager and team members
Strong interpersonal and communication skills
Bank Teller/Customer Service Representative
By WaFd Bank At Grants Pass, OR, United States
A comprehensive benefits package including Health, Dental, and life insurance; Vacation and
Previous experience in customer service, handling cash and/or general clerical duties
Excellent communication skills and personable attitude
To start a professional career with Monday through Friday work hours and weekends off
A career that provides opportunity for growth; promoting from within is our top priority
Sick Leave; generous retirement contributions; and opportunity to earn a bonus

Are you looking for a job that will allow you to use your customer service skills to make a difference? We are looking for a Bank Customer Service Representative to join our team and provide exceptional service to our customers. If you have a passion for helping people and a commitment to providing excellent customer service, then this is the job for you!

Overview A Bank Customer Service Representative is responsible for providing customer service to bank customers. They are the first point of contact for customers and are responsible for handling customer inquiries, processing transactions, and providing general banking services. Detailed Job Description A Bank Customer Service Representative is responsible for providing excellent customer service to bank customers. They are the first point of contact for customers and are responsible for handling customer inquiries, processing transactions, and providing general banking services. They must be knowledgeable about the bank’s products and services and be able to answer customer questions. They must also be able to identify customer needs and provide appropriate solutions. Bank Customer Service Representatives must be able to handle customer complaints and resolve customer issues. Job Skills Required
• Excellent customer service skills
• Knowledge of banking products and services
• Ability to identify customer needs and provide appropriate solutions
• Ability to handle customer complaints and resolve customer issues
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment
• Ability to work independently and as part of a team
• Proficiency in computer applications
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Knowledge of banking products and services
• Ability to work in a fast-paced environment
• Ability to work independently and as part of a team
• Proficiency in computer applications
Job Knowledge
• Knowledge of banking products and services
• Knowledge of customer service principles and practices
• Knowledge of banking regulations and procedures
• Knowledge of computer applications
Job Experience
• Previous customer service experience
• Previous banking experience
Job Responsibilities
• Provide excellent customer service to bank customers
• Handle customer inquiries and process transactions
• Identify customer needs and provide appropriate solutions
• Handle customer complaints and resolve customer issues
• Maintain customer records and update customer information
• Follow banking regulations and procedures
• Assist with other banking tasks as needed