Automotive Parts Customer Service Jobs in Oregon , Employment

Are you looking for a job that combines your passion for cars with your customer service skills? We are looking for an Automotive Parts Customer Service Representative to join our team! You will be responsible for providing excellent customer service to our customers and helping them find the right parts for their vehicles. If you have a passion for cars and a commitment to providing excellent customer service, this is the job for you!

Overview Automotive Parts Customer Service is a position that involves providing customer service to customers who purchase automotive parts. This position requires excellent customer service skills, knowledge of automotive parts, and the ability to troubleshoot customer issues. Detailed Job Description The Automotive Parts Customer Service Representative is responsible for providing customer service to customers who purchase automotive parts. This includes answering customer inquiries, providing product information, troubleshooting customer issues, and providing technical support. The Automotive Parts Customer Service Representative must be knowledgeable about automotive parts and be able to provide accurate information to customers. The Automotive Parts Customer Service Representative must also be able to handle customer complaints and resolve customer issues in a timely manner. Job Skills Required

• Excellent customer service skills

• Knowledge of automotive parts

• Ability to troubleshoot customer issues

• Ability to provide accurate product information

• Ability to handle customer complaints

• Ability to resolve customer issues in a timely manner

Job Qualifications

• High school diploma or equivalent

• Previous customer service experience

• Knowledge of automotive parts

• Ability to use computer software

• Excellent communication and interpersonal skills

Job Knowledge

• Knowledge of automotive parts

• Knowledge of customer service principles and practices

• Knowledge of computer software

Job Experience

• Previous customer service experience

• Previous experience in the automotive parts industry

Job Responsibilities

• Answer customer inquiries

• Provide product information

• Troubleshoot customer issues

• Provide technical support

• Handle customer complaints

• Resolve customer issues in a timely manner