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Automotive Client Care Specialist Jobs in Delaware

Client Care Specialist Jobs
By City National Bank At Wilmington, DE, United States
Assists in screening calls for Executive Management and connecting callers appropriately following our executive warm transfer procedures.
Minimum 1 years of Contact Center Experience
Minimum 2 years of Banking Experience
Experience with Contact Center technologies including ACD, VRU, and softphones, as well as Contact Center applications/systems.
Strong customer service skills. Ability to remain calm and composed when dealing with challenging and highly charged situations.
Comprehensive knowledge in Windows desktop operating systems and MAC a plus.

Are you passionate about cars and customer service? Join our team as an Automotive Client Care Specialist and help us provide the best customer experience in the industry!

What is Automotive Client Care Specialist Job Skills Required?

• Excellent customer service skills
• Knowledge of automotive products and services
• Ability to work in a fast-paced environment
• Ability to multi-task and prioritize tasks
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Ability to problem solve and troubleshoot
• Computer literacy

What is Automotive Client Care Specialist Job Qualifications?

• High school diploma or equivalent
• Previous experience in customer service or automotive industry
• Knowledge of automotive products and services
• Ability to work in a fast-paced environment
• Ability to multi-task and prioritize tasks
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Ability to problem solve and troubleshoot
• Computer literacy

What is Automotive Client Care Specialist Job Knowledge?

• Knowledge of automotive products and services
• Knowledge of customer service principles and practices
• Knowledge of automotive repair and maintenance
• Knowledge of automotive industry trends
• Knowledge of automotive parts and accessories

What is Automotive Client Care Specialist Job Experience?

• Previous experience in customer service or automotive industry
• Experience in automotive repair and maintenance
• Experience in automotive parts and accessories