Customer Care Representative (Bdc)
By Pete's RV Center At Florence, KY, United States
Have an average working knowledge of EXCEL and Data entry programs and reports
Mature, dependable, and capable of being on time
Energetic with a desire to learn and succeed
Five day work week with full-time hours

Are you looking for a job that combines your passion for cars with customer service? We are looking for an Automotive BDC Representative to join our team! You will be responsible for providing excellent customer service to our clients, managing customer inquiries, and helping to drive sales. If you have a passion for cars and a commitment to providing exceptional customer service, this could be the perfect job for you!

Overview:

An Automotive BDC Representative is responsible for providing customer service and sales support to customers in the automotive industry. They are responsible for handling customer inquiries, scheduling appointments, and providing information about products and services. They must be knowledgeable about the automotive industry and have excellent customer service skills.

Detailed Job Description:

The Automotive BDC Representative is responsible for providing customer service and sales support to customers in the automotive industry. They must be knowledgeable about the automotive industry and have excellent customer service skills. Responsibilities include answering customer inquiries, scheduling appointments, providing information about products and services, and following up with customers. They must be able to handle customer complaints and resolve issues in a timely manner.

What is Automotive BDC Representative Job Skills Required?

• Excellent customer service skills
• Knowledge of the automotive industry
• Ability to handle customer inquiries and complaints
• Ability to multi-task and prioritize tasks
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Proficiency in computer applications

What is Automotive BDC Representative Job Qualifications?

• High school diploma or equivalent
• Previous experience in customer service or sales
• Knowledge of the automotive industry
• Ability to work independently and as part of a team
• Proficiency in computer applications

What is Automotive BDC Representative Job Knowledge?

• Knowledge of the automotive industry
• Knowledge of customer service and sales techniques
• Knowledge of computer applications

What is Automotive BDC Representative Job Experience?

• Previous experience in customer service or sales
• Previous experience in the automotive industry

What is Automotive BDC Representative Job Responsibilities?

• Answer customer inquiries and provide information about products and services
• Schedule appointments and follow up with customers
• Handle customer complaints and resolve issues in a timely manner
• Maintain customer records and update customer information
• Provide excellent customer service and build customer relationships
• Assist with sales and marketing initiatives