Implementation Specialist I- Sis
By ecocareers At Boise, ID, United States
Experience in providing top-of-the-line client support and building excellent client relationships is required. COMPETENCIES SKILLS/KNOWLEDGE/ABILITIES:
Maintain all client communication and documentation in Salesforce daily. Qualifications: EDUCATION: Associate Degree in related field (Bachelors preferred). EXPERIENCE:
Excellent prioritization, organization, and time management skills.
Overall management of technical and operational aspects for FACTS product implementation.
Strong computer skills, including experience using Microsoft Office applications and FACTS systems.
Work closely with all FACTS CSMs, RVPs and/or PMs to enhance the customer experience and satisfaction.

Are you looking for a challenging and rewarding role in the technology industry? We are looking for an Associate Implementation Specialist to join our team and help us deliver innovative solutions to our customers. You will be responsible for providing technical support and guidance to our customers during the implementation process. If you have a passion for technology and a desire to make a difference, this is the job for you!

Overview An Associate Implementation Specialist is responsible for providing technical and operational support to clients during the implementation of software and hardware solutions. They are responsible for ensuring that the solutions are implemented correctly and that the clients are satisfied with the results. Detailed Job Description An Associate Implementation Specialist is responsible for providing technical and operational support to clients during the implementation of software and hardware solutions. They are responsible for ensuring that the solutions are implemented correctly and that the clients are satisfied with the results. They must be able to troubleshoot any issues that arise during the implementation process and provide solutions to the clients. They must also be able to communicate effectively with the clients and provide them with the necessary information to ensure a successful implementation. Job Skills Required
• Excellent communication skills
• Technical knowledge of software and hardware solutions
• Ability to troubleshoot and solve problems
• Ability to work independently and as part of a team
• Ability to manage multiple projects simultaneously
• Knowledge of project management principles
• Ability to work under pressure
Job Qualifications
• Bachelor’s degree in Computer Science, Information Technology, or related field
• 1-2 years of experience in software and hardware implementation
• Knowledge of software development lifecycle
• Knowledge of database systems and software development tools
• Knowledge of web technologies
Job Knowledge
• Knowledge of software and hardware solutions
• Knowledge of software development lifecycle
• Knowledge of database systems and software development tools
• Knowledge of web technologies
• Knowledge of project management principles
Job Experience
• 1-2 years of experience in software and hardware implementation
• Experience in troubleshooting and resolving technical issues
• Experience in providing technical and operational support to clients
• Experience in working with multiple stakeholders
Job Responsibilities
• Provide technical and operational support to clients during the implementation of software and hardware solutions
• Troubleshoot any issues that arise during the implementation process and provide solutions to the clients
• Communicate effectively with the clients and provide them with the necessary information to ensure a successful implementation
• Manage multiple projects simultaneously
• Ensure that the solutions are implemented correctly and that the clients are satisfied with the results