Associate Health Advocacy Concierge
By Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas At Dallas, TX, United States
Knowledge with health benefit plans and the insurance industry.
Bachelor or Associate degree OR 1 year of customer service experience.
Experience building trust with customers.
Clear and concise verbal and written communication skills, including motivational interviewing to interact with the members and physicians.
Attention to detail and strong documentation skills.
3 years of customer service experience in an insurance environment.