Assistant Front Desk Manager Jobs in Tennessee , Employment

Are you looking for an opportunity to lead a team and make a difference in a fast-paced environment? We are looking for an experienced Assistant Front Desk Manager to join our team! As Assistant Front Desk Manager, you will be responsible for providing excellent customer service, managing the front desk operations, and ensuring the highest level of customer satisfaction. If you have a passion for hospitality and are looking for a rewarding career, this is the job for you!

What is Assistant Front Desk Manager Skill Requirements?

• Excellent customer service skills

• Ability to multitask and prioritize tasks

• Proficiency in Microsoft Office Suite

• Ability to work in a fast-paced environment

• Excellent communication and interpersonal skills

• Ability to work independently and as part of a team

What is Assistant Front Desk Manager Qualifications?

• High school diploma or equivalent

• Previous experience in a customer service role

• Previous experience in a hotel or hospitality setting

What is Assistant Front Desk Manager Knowledge?

• Knowledge of hotel operations and procedures

• Knowledge of customer service principles and practices

• Knowledge of local area attractions and services

What is Assistant Front Desk Manager Experience?

• Previous experience in a customer service role

• Previous experience in a hotel or hospitality setting

What is Assistant Front Desk Manager Responsibilities?

• Greet and welcome guests upon arrival

• Answer inquiries from guests regarding hotel services, facilities, and local attractions

• Handle guest check-ins and check-outs

• Process payments and handle cash transactions

• Respond to guest complaints and inquiries

• Monitor and maintain the cleanliness of the front desk area

• Ensure all front desk staff adhere to hotel policies and procedures

• Assist with other duties as assigned