Appointment Scheduling Specialist – Family Care Jobs

Reviews benefits and educates patient on insurance coverage.

Completes referrals for patients and coordinates with referring and receiving practices and/or departments.

May coordinate and prepare financial estimates for patients.

Directs patients to providers in their insurance plan.

Coordinates and schedules surgical procedures, diagnostic testing, or other services within various departments with internal and ancillary providers.

Reviews schedules and confirms schedules are accurate and time is properly allocated.

Identifies needs and sets goals for own growth and development; meets all mandatory organizational and departmental requirements.

Prior experience in a customer service related field preferred; health care experience is desirable

Accesses on-line physician/provider scheduling protocols for each appointment scheduled to ensure scheduling accuracy.

Verifies basic demographic information when scheduling; pre-registers all new patients and fully registers all outreach clinic patients.

Informs patients of any financial/insurance obligations they may expect at the time of their appointment.

Performs clerical duties to include filing, mailing patient appointment reminders, faxing outreach schedules, and completing ancillary service orders.

2 years related experience in a Healthcare environment (preferred) but not required

Prior medical insurance experience (preferred)

Have good oral and written communication skills

Fast-paced, high volume Dept Name department is looking for top skilled Appointment Scheduling Specialist.

High School Diploma or equivalent (required)

Possess a strong work ethic and a high level of professionalism