Application Support Specialist Jobs
By Phoenix Children's Hospital At , Phoenix
Offering the most comprehensive care across ages, communities and specialties
Advancing education and training to shape the next generation of clinical leaders
Performs miscellaneous job related duties as requested.
Investing in innovative research, including emerging treatments, tools and technologies
Advocating for the health and well-being of children and families
We place children and families at the center of all we do

Are you looking for an exciting opportunity to use your technical skills to help customers? We are looking for an Application Support Specialist to join our team and provide technical support to our customers. You will be responsible for troubleshooting and resolving customer issues, as well as providing guidance and assistance to ensure customer satisfaction. If you have a passion for technology and customer service, this is the perfect job for you!

Application Support Specialists are responsible for providing technical support and assistance to users of computer applications. They troubleshoot and resolve software and hardware issues, and provide advice and guidance to users.

What is Application Support Specialist Skills Required?

• Excellent problem-solving and troubleshooting skills
• Knowledge of computer applications and operating systems
• Excellent communication and customer service skills
• Ability to work independently and as part of a team
• Ability to work under pressure and meet deadlines

What is Application Support Specialist Qualifications?

• Bachelor’s degree in Computer Science, Information Technology, or related field
• Relevant certifications such as Microsoft Certified Solutions Expert (MCSE) or CompTIA A+

What is Application Support Specialist Knowledge?

• Knowledge of computer applications and operating systems
• Knowledge of network and system administration
• Knowledge of database management systems
• Knowledge of programming languages

What is Application Support Specialist Experience?

• Previous experience in a technical support role
• Previous experience in a customer service role

What is Application Support Specialist Responsibilities?

• Troubleshoot and resolve software and hardware issues
• Provide technical advice and guidance to users
• Monitor system performance and identify potential issues
• Install and configure computer applications and systems
• Create and maintain user accounts and profiles
• Maintain system security