Support Analyst Jobs
By Aeries Software Inc dba Eagle Software At , Orange, 92868 $26 - $34 an hour
Assist customers in the management and maintenance of Aeries to ensure data integrity
Maintain knowledge of all state reporting requirements.
Understand scripts and/or queries to automate data management process
$26.00 - $34.00/hour based on experience and skills
Provide in-depth knowledge and expertise in all aspects of school districts’ application and database
Teamwork and a team player with excellent interpersonal skills

Are you looking for an exciting opportunity to use your analytical skills to help customers? We are looking for an Analyst Gro Support to join our team and provide top-notch customer service. You will be responsible for troubleshooting customer issues, analyzing data, and providing solutions. If you are passionate about helping customers and have a knack for problem-solving, this is the perfect job for you!

Overview Analyst Gro Support is a customer service role that provides technical support to customers who are using Gro products and services. The Analyst Gro Support is responsible for troubleshooting customer issues, providing technical advice, and resolving customer inquiries. Detailed Job Description An Analyst Gro Support is responsible for providing technical support to customers who are using Gro products and services. The Analyst Gro Support will be responsible for troubleshooting customer issues, providing technical advice, and resolving customer inquiries. The Analyst Gro Support will also be responsible for providing customer service, responding to customer inquiries, and providing customer feedback. Job Skills Required
• Excellent customer service skills
• Knowledge of Gro products and services
• Ability to troubleshoot customer issues
• Knowledge of customer service processes
• Ability to provide technical advice
• Ability to resolve customer inquiries
• Ability to provide customer feedback
Job Qualifications
• Bachelor’s degree in a related field
• At least two years of customer service experience
• Knowledge of Gro products and services
• Excellent customer service skills
• Ability to troubleshoot customer issues
• Ability to provide technical advice
• Ability to resolve customer inquiries
• Ability to provide customer feedback
Job Knowledge
• Knowledge of Gro products and services
• Knowledge of customer service processes
• Knowledge of troubleshooting techniques
• Knowledge of customer service software
Job Experience
• At least two years of customer service experience
• Experience in providing technical support
• Experience in troubleshooting customer issues
• Experience in providing customer feedback
Job Responsibilities
• Provide technical support to customers using Gro products and services
• Troubleshoot customer issues
• Provide technical advice
• Resolve customer inquiries
• Provide customer service
• Respond to customer inquiries
• Provide customer feedback